Account Manager, Mid-Market
About G2 - The Company
G2 is the world's largest and most trusted software marketplace. When you join G2, you’re joining the industry’s leading team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.
Now, we have joined forces with Capterra, SoftwareAdvice, and GetApp to create the largest source of online data and software insights to fuel intelligent buying in the age of AI. With 200M+ combined annual visitors and 6M verified reviews, we are now the centralized place to enable software buyers to make better and faster decisions with confidence.
And we are just getting started! We are setting out to transform the global B2B software industry and become the most trusted data foundation for buyers and sellers of software for the age of AI.
Does that sound exciting to you? Come join us as we try to reach our next PEAK!
About G2 - Our People
At G2, everything we are and what we do is grounded in our PEAK values— (Performance + Entrepreneurship + Authenticity + Kindness. Working at G2 means you are part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.
You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.
About The Role
The Account Manager will be responsible for driving revenue by building consultative relationships with your assigned clients. You will help clients understand how our solutions help marketing and sales teams in the software industry to build their brand & generate demand for their products. This individual should be a great communicator and have the drive to continue building relationships with vendors. The opportunity awards accelerated compensation and career progression for driven, top performers.
In This Role, You Will:
Lead the renewal process with existing clients for upsell and cross selling:
Drive revenue by understanding & aligning G2 solutions to your client’s objectives
Negotiate contracts and close agreements to maximize profits
Create comprehensive sales plans that align G2 solutions with the specific objectives and growth strategies of each assigned client
Drive revenue through your book of business to ensure you deliver against customers' key performance metrics, with a strong emphasis on retention and growing your book of business to exceed goals
Prospect and unlock expansion revenue by educating contacts about how G2’s solutions can help grow their business
Maintain existing clients through proactive outreach and relationship building:
Build trust with key accounts and customer stakeholders by creating impactful and lasting relationships with executive sponsors in particular
Develop and deliver concise sales presentations that integrate G2 into client strategies, both online and in-person
Manage a portfolio of accounts with an emphasis on multi-threading and prospecting into new teams to sell G2’s full suite of products
Support onboarding, handoff and maintenance calls to ensure successful and long lasting partnership
Advocate and support your customers through partnering with the appropriate internal resources: Customer Success Managers, Solutions Consultants, Customer Support, and the G2 Research Team to provide a world-class customer experience
Minimum Qualifications:
We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.
3+ years of quota carrying sales or account management experience
Experience calling into Mid-Market sized companies
A proven track record of high performance and experience exceeding sales targets
Experience in a B2B sales environment is required for success
Experience in the software, technology, or digital marketing industry
Outstanding presentation and communication skills
Ability to build rapport and collaborate with others within the company and externally
Understanding of negotiation techniques and the ability to handle negotiations with a client-focused mindset
The ability to learn quickly and work independently in a fast-paced environment
Our Commitment to Inclusivity and Diversity
At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.
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