Account Manager (SaaS)
Do you have a proven track record in full-cycle sales? At CtrlChain, we’re looking for an ambitious Account Manager to drive new business and help us expand our logistics software platform across Europe.
About us
Over the past five years, CtrlChain has built a powerful and trusted ecosystem to simplify and modernize the transport and logistics sector. Now, we're making this ecosystem fully available to our customers, both shippers and carriers.
Our system brings digital transformation to an industry long reliant on outdated processes, offering smart tools that enhance visibility, streamline compliance, and optimize operations. The result? A more efficient, transparent, and effortless way of working for everyone involved!
We’re growing fast and bringing our platform to more customers across Europe. As our customer base grows, Customer Success at CtrlChain plays a dual role: ensuring customers succeed with our platform and actively contributing to commercial growth together with Sales.
So, now we are looking for a SaaS sales professional who is great at spotting new opportunities and can win new business, manage the full lead-to-close SaaS sales cycle, and build long-term partnerships to join our Customer Success team.
The role
This is a full-cycle SaaS sales role, positioned within Customer Success.
As an Account Manager (SaaS), you own the lead-to-close SaaS sales cycle — from prospecting to closing — to grow CtrlChain’s customer base and revenue. You work closely with Sales colleagues, who also engage in SaaS opportunities, but commercial ownership for SaaS sits with Customer Success.
After closing, you ensure a structured handover to our onboarding and implementation team, who take over adoption and go-live.
What you’ll do
Full-cycle SaaS sales:
- Generate pipeline through outbound prospecting and inbound lead qualification
- Run discovery sessions to understand customer challenges and business goals
- Deliver compelling, tailored demos of the CtrlChain platform
- Build value-driven proposals based on ROI, efficiency gains, and operational impact
- Negotiate and close SaaS deals
- Consistently meet or exceed commercial targets
Account growth & expansion
- Manage a commercial SaaS customer portfolio
- Identify and close upsell and cross-sell opportunities
- Stay engaged with customers to identify key commercial moments
Collaboration & handover
- Collaborate closely with Sales and join customer/prospect meetings
- Work with onboarding/implementation colleagues to ensure a smooth handover after close
- Share market and customer insights with Product and Marketing
Commercial discipline
- Maintain accurate pipeline, forecasts, and activity reporting in CRM
Requirements
Who You Are
You’re a driven Account Manager who thrives in a new business / full-cycle (SaaS) sales role and is passionate about building relationships that deliver measurable results.
You enjoy solving problems with smart tech. You excel at building trust with decision-makers and thrive on closing deals that deliver real value to customers.
You will thrive in this role if you:
- Have at least 1 year of experience in SaaS or B2B sales (Account Executive, BDM, AM, or similar).
- Have a proven experience owning full-cycle sales (prospecting, discovery, demo, negotiation, close).
- Are fluent in Dutch and professional in English.
- Are commercially driven, structured, and comfortable closing deals.
- Are able to translate complex software into clear business value.
- Have knowledge of CRM tools such as HubSpot.
- Bonus: experience in logistics, transport, or supply chain
Benefits
Why join CtrlChain?
- A true SaaS sales role, owned by Customer Success
- Full responsibility across the sales cycle
- Close collaboration with Sales, without losing ownership
- High-impact role in a fast-growing European SaaS scale-up
What We Offer
At CtrlChain, we empower top talent to excel. You’ll get:
✔ A key role in a fast-growing scale-up transforming logistics.
✔ 26 vacation days.
✔ Fully paid pension plan and travel allowance.
✔ Free daily office lunches.
✔ Gym membership and regular team events.
✔ The chance to work with modern, cutting-edge SaaS technologies.
✔ A collaborative, empowering culture where ideas and ownership matter.
Ready to Join Us?
Be part of a company that’s redefining logistics and sustainability with SaaS technology.
Apply now and take your career to the next level as an Account Manager at CtrlChain!