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AI Deployment Strategist

F2 AiRemote4h ago

The Role:

As AI Deployment Strategist, you’ll work across customer success, sales, and engineering to ensure technical clarity and execution—before, during, and after the sale of our cutting-edge F2 product. You’ll become the AI prompting authority for the business, forming the technical backbone of the go-to-market motion.

You will:

  • Support the F2 sales process by joining prospect and client calls to address technical product questions

  • Own customer due diligence: complete InfoSec questionnaires, and continuously improve our DDQ knowledge base

  • Audit reports generated by users, flag issues to engineering, and support customers in getting value from our AI

  • Prompt engineering: create natural language prompts tailored to customer needs to ensure accurate, relevant report output

  • Deliver light technical implementations, such as configuring SSO or provisioning custom data retention policies

  • Ensure CRM hygiene: maintain clean, structured data to help the customer success and sales teams scale effectively

  • Be the voice of the customer to the engineering team—providing real feedback that helps improve the product

Who You Are

You’re a versatile operator who can translate between engineers and customers. You know how to handle enterprise buyers, explain complex systems clearly, and work cross-functionally to deliver high-impact outcomes.

  • Experience prompting and working with LLMs and AI SaaS tools

  • Familiarity with enterprise information security concepts and due diligence processes

  • Strong communicator who is commercially minded, customer-obsessed, and tech fluent. You can explain complex concepts to non technical audiences

  • Ability to project manage complex workflows and technical deliverables without writing production code

  • Strong on keyboard skills, technically sharp, and eager to find a path to leveling up your coding skills

  • Based in NYC — we believe the best work is done together, in person at our beautiful corporate HQ in NYC. You’ll have flexibility to work remotely at least 1 day per week.

Nice to Haves

  • Prior experience reviewing or writing investment memos or working as an investment analyst is a big plus

  • Previous roles in technical sales, solutions engineering, customer success, or AI implementation

  • Familiarity with reporting tools, natural language outputs, or unstructured document processing