Asset Manager 6 Month FTC

Exciting opportunity for an experienced Asset Manager to support the business as it goes through a vast period of growth. We are currently recruiting for a dynamic professional to join our Asset Management Team. We are looking for individuals who can operate both as a ‘self-starter’ and a key member of our Asset Management Team to manage cases and engage with customers in arrears who may not have been engaging previously. The individual would also be required to manage cases in litigation and enforcement, liaising with external solicitors and receivers as necessary. This role is ideal for someone who enjoys working in a fast-paced, challenging environment. 

Responsibilities

• Pro-actively manage assigned portfolio of cases and ensures steps are being taken to progress appropriate resolutions.
• Draft accurate, thorough, and concise credit reports and present same to credit committee.
• Accurately records information on systems of records and trackers.
• Efficiently and professionally deal with all communication (telephone or written correspondence) from customers and third parties.
• Perform all assigned tasks in compliance with policies, procedures and Central Bank Codes and regulations and within SLA/ KPI deadlines.
• Engage with external firms to advance litigation where appropriate.
• Consistently demonstrate that “the customer is at the heart of everything we do” by engaging with customers and resolving customer queries in a timely and effective manner.
• Treat all customers fairly and consistently throughout BAU activities, including credit proposals and resolutions.
• Exhibits accountability and positive attitude managing portfolio of cases and when providing assistance to Senior Management in relation to ad-hoc queries.
• Collaborate with all areas of the business to support the needs of the team/department and to achieve strategic outcomes.
• Actively participates in and contributes to weekly/monthly team meetings.
• Consistently record incidents immediately on detection of errors and engages with Risk Partner / Risk Owner to resolve where required.
• Takes ownership of errors and complaints received, managing the customer experience to a successful resolution
• Displays awareness of the MCFID risk and control environment and applicable regulatory codes, inclusive of CCMA (2013) and CPC (2012), engaging proactively with colleagues and management to identify and mitigate risk.
• Consistently records incidents immediately on detection of errors and engages with Risk Partner / Risk Owner to resolve where required.
• Consistently demonstrates that “the customer is at the heart of everything we do” by engaging with customers and resolving customer queries in a timely and effective manner.

Qualifications

• Third level qualification in Legal / Finance or a business-related discipline, or relevant experience related to the position
• APA (Loans) minimum.

Additional Information

Central Bank of Ireland (“CBI”) Fitness & Probity Regime

Some of our roles are Control Functions (“CF”) as defined by the Central Bank Reform Act 2010. If a vacancy is for a CF role, it will be indicated above. For CF roles, appointment will be conditional on Mars Capital being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity Standards 2018 issued by the Central Bank of Ireland.  In the case of proposed appointees to Pre-Approval Control Functions, this includes prior approval by the CBI of such appointments.

D&I statement