Assistant ADV - Apprenticeship

🇪🇺 Join Scaleway and shape the sovereign cloud of tomorrow !

Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.

Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.

With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.

Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customer across the private and public sector, from corporations like France Télévisions or Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen.

📍 Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon.

Our growth is driving us to strengthen our Sales Administration (ADV) team to support an

increasing volume of client operations and free up time to work on structuring and

automation projects.

Your mission will be to ensure the smooth and accurate processing of administrative,

billing, and financial requests in order to secure revenue flows, support key accounts,

and maintain a high level of service for internal teams and clients.

We work in a collaborative and international environment where the diversity of Scalers,

combined with a spirit of sharing, helps bring new projects to life every day, advancing our

ambitions together.

You will be part of a team of 3 people, handling incoming operational tasks related to billing,

payments, contracts, and customer administration, while progressively contributing to

process improvements and automation initiatives. The team works closely with Sales,

Support, TAM, Billing teams, and directly with clients, including large accounts.

Tasks

● Process bank transfers, payment allocations, and accounting reconciliations

● Manage invoicing, credit notes, commercial gestures, and contract administration

● Handle incoming requests via emails, Jira tickets, and internal tools from Sales and

Support teams

● Upload invoices on customer payment platforms (e.g. Chorus and other client

portals)

● Update client data, orders, and Purchase Orders (PO) in internal systems

● Ensure accurate follow-up for B2B, B2C, and key accounts

● Contribute to documentation and process updates to improve efficiency and reliability

● First experience (1–2 years) in Sales Administration, Billing, or similar administrative role

● Good knowledge of Purchase Orders (PO) and order management

● Familiarity with customer invoicing or payment platforms (e.g. Chorus)

● Basic accounting knowledge (reconciliation / balance follow-up)

● Comfortable using Office tools and internal client consoles

● Strong communication skills, both written and verbal

● Team spirit and ability to collaborate with multiple stakeholders

● Excellent organization and attention to detail

● Ability to manage stress in a fast-paced, multi-channel environment

● High-quality written communication, especially for client-facing exchanges

Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently

located near public transport. Most of our offices feature outdoor spaces (terraces) and bike

parking facilities.

Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is

available across all our sites year-round. Scalers working from regional sites enjoy a Swilecard for lunches.

Well-being commitments: Whether it’s access to a gym, daycare places, or discounted

services for caring services, Scaleway is committed to supporting Scalers in maintaining a

balanced life.

International environment: With dozens of nationalities, Scaleway offers a stimulating

environment where English is as widely spoken as French.

Career & Mobility: Our managers value internal mobility, and opportunities to transition to

other entities within the Iliad Group are accessible to all Scalers.

🚀Why join the Scaleway adventure ?

✔ A rich and diverse product offering: Scaleway offers over 100 public cloud products in

IaaS, PaaS, and AI.

✔ A cutting-edge technical environment: Scaleway provides modern infrastructures,

including high-performance bare metal servers, to tackle exciting technical challenges.

✔ Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud,

with data centers powered solely by renewable energy since 2017, minimizing our ecological

footprint and holding top-level certification.

🔜 THE NEXT STEPS …

● First interview with Adeline Hayart to understand your background and motivation

(30 min)

● Interview to assess your technical skills and approach to the role (45 min)

● Team interview with the Sales Administration team to validate your expertise (1h)

● Final discussion to assess your fit with the team and working environment (45 min)

● Visit of our offices and meeting with your future colleagues

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