Assistant Captain (Assistant Hotel Manager) - Moxy Utrecht

Moxy Utrecht is now searching for an energetic and ambitious Assistant Hotel Manager, called the Assistant Captain.

As Assistant Captain you have an eye for details and you know what is expected of you to give the guest a MOXY EXPERIENCE. You are proactive, kind and helpful and you are a visible leader for the team.

You are responsible for ensuring that all procedures are followed according to certain standards. You check whether the crew carries out these procedures and other tasks in accordance with the regulations and you direct them where necessary. You are also the first point of contact for employees and new applicants, and make sure that they are well trained and have access to all necessary systems. By doing so, you strive for a professional appearance of the hotel, ensuring that the crew can perform their work properly and enjoyably.

Furthermore, you fully support the Hotel Manager (Captain) with financial and budget related tasks. Together you ensure that you are in line with the budget and forecast, and discuss sales strategies and rates for rooms. You also perform administrative tasks and ad hoc activities, such as checking invoices and solving guest issues.

You are part of the Management team, together with the Hotel Manager (Captain). Together you supervise the Crew Leaders and Crew Members.

KEY RESPONSIBILITIES (together with the Captain)

• Recruit and train the crew, as well as having the right tools needed to give the MOXY Experience.
• Make sure that the guest experience reaches the MOXY experience and is accurate to the MOXY Service Manual.
• Ensure social media is updated daily and follows MOXY's creative standards
• Ensure a profitable hotel operation according to defined goals and ambitions. 
• Make sure that the hotel follows local law and regulations in every procedure.
• Be active and involved in the daily work of the crew. 
• Close cooperation with the sales and revenue team, to make sure business is coming in at the right price. Be updated on the hotel's forecast and be proactive in order to plan future operational 

QUALIFICATIONS

• Minimum 2 years of hotel managerial experience
• Front Office (Supervisor / Manager) experience is mandatory
• Flexible with working on weekends
• Strong communication skills
• English language
• Marketing experience
• Social media knowledge and experience
• Event organisation
• Experience working abroad is a plus
• MICROS, Opera knowledge

REPORTS TO

Captain (Hotel Manager)

BENEFITS

• Travel allowance as of 5 KM distance
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Free lunch when working in the hotel
• PH&C Pension scheme
• Twenty-five holidays

*****

Hotel Co 51 is a hotel management company. Hotel Co 51 operates under a franchise agreement with Marriott International Inc. Hotel Co 51 is a brand of Vastint Holding, who is the owner of the hotels which are operated by Hotel Co 51.

MOXY Hotels is Marriott's youngest brand, which opened the first hotel in Milan, Italy, September 2014. MOXY HOTELS are designed to capture the rapidly emerging next-generation traveler. The brand combines contemporary, stylish design, approachable service, latest technology and, most importantly, an affordable price. It's a new way of traveling!

Marriott International, Inc. is offering the most powerful portfolio in the industry, 38 brands and 10,000+ properties across 141 countries and territories give people more ways to connect, experience and expand their world. Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything we do today. The company is headquartered outside of Washington, D.C. in Bethesda, Maryland.