Key Responsibilities:
Local Governance:
· Champion and lead initiatives to enhance risk management and strengthen internal controls within the organization.
· Collaborate with central teams to conduct audits and ensure compliance with all relevant regulations and standards.
· Ensure all local operations are in full compliance with regulatory standards, maintaining the highest levels of integrity and accountability.
Credit Management:
· Skillfully resolve customer disputes, ensuring satisfaction and maintaining strong business relationships.
· Oversee and manage the review of orders on credit blocks, ensuring timely and accurate processing.
· Maintain healthy receivables by monitoring and managing overdue amounts, implementing strategies to reduce delinquency and improve cash flow.
Direct Purchasing:
· Oversee and manage purchasing activities for countries without dedicated staff, ensuring seamless procurement processes.
· Handle Local-for-Local transactions, demo goods, and indirect purchasing, ensuring cost-effectiveness and efficiency.
· Efficiently assign FI invoices in APM, ensuring accurate and timely financial processing.
Customer Escalation Support:
· Provide top-tier support for resolving customer escalations, ensuring a high level of customer satisfaction.
· Address delivery complaints, payment issues, warranty cases, and contractual concerns with urgency and attention to detail, maintaining positive customer relationships.
Pricing & Contract Management Support:
· Assist in the development, review, and negotiation of customer contracts to ensure favorable terms and compliance.
· Support the creation and maintenance of pricelists, ensuring they are up-to-date and accurate.
· Ensure accurate net pricing for selective customers, maintaining competitive and fair pricing strategies.
· Administer performance criteria and partner level discounts in SAP, optimizing financial performance and partner relations.
Comprehensive Reporting:
· Prepare insightful Monthly Sales Associate Performance Reports to track and analyze individual and team performance.
· Conduct detailed Point of Sales (Tier2) Reporting, providing valuable data insights for strategic decision-making.
· Perform ad-hoc sales analytics to gain deeper customer insights and support sales strategies.
· Handle essential external reporting requirements for government, customers, and regulators, ensuring compliance and accuracy.
Cost Controlling:
· Lead cost center controlling activities, including Month End Close (MEC), Year-End Close (YEC), Business Planning (BP), and Financial Controlling (FC).
· Implement and monitor cost-saving measures to enhance financial efficiency and reduce expenses.
· Manage intercompany charges for all Service Level Agreements (SLAs) and additional costs, ensuring accurate and timely allocation.
Legal Entity Management:
· Calculate transfer pricing in accordance with guidelines from BT/FC to ensure compliance and accuracy.
· Oversee Year-End Close (YEC) reporting, income statements, and tax documentation, ensuring all financial records are accurate and complete.
· Coordinate audits of local GAAP and IFRS accounts, ensuring thorough preparation and compliance with auditing standards.
· Record and mange leasing cases for both tangible and intangible assets, maintaining detailed and accurate records.
· Serve as the primary interface to Business Process Outsourcing (BPO) partners, ensuring effective communication and collaboration.
Treasury Management:
· Oversee liquidity management and manage banking affairs to ensure optimal cash flow and financial stability.
· Degree in Business Administration, Accounting, Finance, or a related field.
· Minimum 5 years of experience in finance accounting, or sales operations, with a strong understanding of financial controls and compliance.
· Self-driven, proactive, and able to work independently with an entrepreneurial mindset.
· Strong analytical skills with a focus on goal and result orientation.
· Proficiency in financial software and ERP systems, particularly SAP.
· Business fluent in English, Japanese with excellent communication and negotiation skills.
· Experience with cost center controlling, transfer pricing, and performance reporting.