Assistant Manager - The Dorset

Joining us means you will be part of an extraordinary and exciting company! You’re a key team player reporting to the General Manager and collaborating closely with the rest of the restaurant team. You’re involved in many aspects of the restaurant, which means you’ll be a cut above the rest. You’ll learn our sought after set of systems and procedures while working closely with your FOH and BOH Teams. You’ll bring professional, enthusiastic leadership each day; and contribute in setting our restaurants apart while maintaining a warm, welcoming and rave worthy guest experience!

The Day to Day:

• Lead by fostering a culture centered on the experience and enjoyment of food and beverage, ensuring every guest interaction reflects genuine hospitality
• Partner with the management team to assist all aspects of restaurant operations, including recruitment, onboarding, training, coaching, payroll, invoicing, ordering, inventory management, scheduling, and driving overall productivity
• Actively support floor leadership during service, maintaining high standards of execution, service flow, and guest satisfaction
• Monitor and manage labour costs, operational efficiencies, and daily financial performance to support overall business objectives
• Facilitate regular Health and Safety meetings and ensure compliance with all policies, procedures, and regulatory requirements
• Build and maintain strong relationships with guests, vendors, team members, and senior leadership, fostering open communication and collaboration
• Communicate the restaurant’s vision and service standards clearly to all staff, leading by example in professionalism, accountability, and positive energy
• Address guest feedback and resolve concerns with professionalism, urgency, and a solutions-oriented mindset
• Demonstrate pride in the workplace by upholding high personal integrity and sound business ethics, while actively promoting and representing the venue within the community
• Contribute ideas to enhance the guest experience, drive revenue, and continuously improve operational performance
• Act as a collaborative team player, supporting additional responsibilities as required to ensure seamless daily operations
• Other duties as required

Qualifications

• Minimum 2–3 years of supervisory or management experience in a high-volume restaurant environment, with demonstrated leadership on the floor
• Exceptional verbal and written communication skills, with the ability to communicate clearly and confidently with guests, team members, and senior leadership
• Highly organized with meticulous attention to detail, thriving in a fast-paced, dynamic service environment
• Proven ability to manage a large and variable workload, effectively prioritize competing demands, and ensure timely, accurate completion of responsibilities
• Strong operational acumen, including scheduling, labour management, and inventory oversight
• A proactive, growth-oriented mindset with a genuine desire to develop within the organization and take full advantage of ongoing training and elective education opportunities
• A commitment to continuous learning and professional development within the hospitality industry
• Flexible availability, including evenings, weekends, and holidays as needed.
• Legally eligible to work in Canada

Additional Information

This is an existing role with a current vacancy.

Salary range: $50,000- $55,000 + gratuities

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.