Associate Director, Relationship Manager
We’re looking for passionate and driven Relationship Managers to build and maintain strong client relationships, provide market insights, and support users in navigating the world of digital assets.
What you'll be doing:
Serve as the primary account manager for Coinhako’s High Net Worth (HNW) and institutional/Corporate clients
Acquire and develop new relationships with a portfolio of HNW or Institutional clients (Family Offices / Asset Managers / EAMs)
Understand complex structured products and strategies to ensure that our HNW clients are integrated appropriately and using our product suite optimally
Meet annual individual revenue targets
Effectively manage and prioritise incoming client requests through to resolution
Answer technical cryptocurrency related questions, demonstrate expertise on structured product features confidently
Relay client feedback to internal teams in a timely and accurate manner to mitigate issues and resolve problems
Work closely with the team to ensure best in class customer experience
Help promote and maintain a positive company image
What we're looking for:
6-8 years working experience in Sales / Sales-trading roles within: Investment / Private Banking / Financial Institution / Crypto VIP / Institutional desks
Institutional relationships with Hedge Funds, Asset Managers, HNW individuals, Brokers, Futures Institutions or Commercial Banks etc. is a plus
Excellent relationship maintenance and sales skills and ability to work under pressure.
Strong communication skills and high adaptability to a variety of situations.
Passionate about crypto, industry experience would be an advantage.
What’s in it for you:
Friendly and fun start-up work culture
Convenient work location located in the heart of CBD area
Generous annual leaves on top of national holidays
Medical coverage including GP, Specialist, TCM, and more
Self-care benefits and exciting fitness workshops/webinars
Vibrant office with a well-stocked pantry
Find out more about Coinhako here https://www.coinhako.com/ and don't forget to visit our Careers Page https://www.coinhako.com/join-us
By submitting your application to us, you consent to the collection, use, disclosure and processing of your personal data in accordance with our privacy policy, which is accessible at https://www.coinhako.com/legal/sg-1/privacy_policy.