Automotive Service Advisor

Greet customers and assess their vehicle service needs in a professional manner

Prepare detailed job cards and coordinate with technicians

Explain repair processes, timelines, and cost estimates clearly

Follow up on service progress and provide updates to customers

Perform quality checks and ensure customer satisfaction post-service

Maintain records using DMS or CRM tools

Coordinate vehicle pickup/drop-off and occasionally travel to different Emirates for service support

Qualifications

Valid UAE Driving License (mandatory)

Willingness to travel across Emirates

2+ years of experience in a Service Advisor role within the UAE automotive industry

Knowledge of CRM systems 

Strong communication and customer service skills

Fluent in English; Arabic is an advantage

Additional Information

What We Offer

Performance-based incentives

Training and development opportunities

A supportive and fast-moving work environment