Saudi National - Sales & Customer Service Exec
To include:
• Meet & Greet the Seller in an Appropriate Warm & professional
manner to create Good First Impression & Build Rapport.
• Guide the Seller to undergo the Relevant Check-in, Waiting & Deal
Area process.
• Perform the Vehicle Inspection in a Safe, Courteous & Professional
Manner.
• Complete the Inspection Report Accurately within the Stipulated Time
as per SAC Quality Standards for Picture & Vehicle Inspection.
• Identity the Seller’s hot buttons using the standard Open & Close
Ended Qualifying Questions & feed the closer with the information.
• Assist the Closer in Closing the deal by using appropriate Trial
Closing, Negotiation, Perceived Value increase & Objection Handling
Techniques.
• Complete the appropriate documentation for the Accepted Offers and
forward it along with the vehicle it to the Operation Team & ensure
that it is received by them in full.
• Ensure that all the Prospective Sellers who accept / reject the offer
are send-off in a professional & courteous manner to have a positive
image of SAC & motivate them to refer other sellers to us.
Qualifications
- KSA Driving License
- Minimum 3-5 years Technical /
- Customer Service experience
- Diploma / Degree qualified
- Strong Vehicle Inspection skills
- Strong Customer Experience / Sales skills
- General Proficiency in using Browsers, Applications & Email
- Native Arabic Speaker
- Saudi National
Additional Information
Provide opportunities for growth and development