Booking Clerk (2025-1416)
Here’s your chance to be a part of our story! Carewest is one of Calgary’s leaders in exceptional care and we are looking for passionate helpers to join our team.
At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey. Our core values of Caring, Relationships, Excellence, Accountability and Teamwork guide how we provide care to those who need it the most.
With a strong focus on delivering quality care & safety to our residents & clients we strive to attract innovative thinkers looking for a rewarding career.
Help us make a difference and connect with us today!
The Opportunity
Position Status: Casual Location: Southport, Staff Sched Services BW Hours: 0.00 FTE: 0.00 Shift: Days/Evenings Shift Times: 0530 - 2230 Union: Non Union GSS Rate of Pay: According to qualifications and experience PCN: N/A
Date Competition Closes: March 12, 2026
Position Summary:
Reporting to the Executive Director, Workforce Optimization & Total Rewards, the Booking Clerk is accountable for scheduling relief/replacement staff and other key stakeholders across Carewest sites. The successful candidate will be responsible for scheduling relief staff using ESP, Teams and other platforms as assigned in a timely manner in alignment with Carewest policies and procedures.
Duties include but are not limited to, receiving and placing calls/emails to fill short and long range shifts, liaising with other booking clerk team members and unit clerks to ensure shifts are filled in a timely manner, producing reports on request, and providing staffing forecasts ad hoc. Responsible for other related duties as required.
Qualifications & Experience:
- Grade 12 and a minimum of 1 year post secondary training in secretarial arts, business administration.
- Fluent with all Microsoft Office applications.
- Experience with scheduling software an asset.
- 1 - 2 years business experience preferably in timekeeping, data input required.
- Requires excellent customer service skills.
- Knowledge of the health care business such as rotations, vacations, etc. an asset.
About Carewest:
We select dedicated people just like you to care for our clients, those who offer compassion, knowledge and commitment to the treatment, progress, outcomes and lives of our clients. We are motivated to employ individuals who are passionate about what they do and, are naturally driven to uphold our client-centered approach, contribute to best-practice solutions and a desire to take their careers to the next level within Carewest.
We are one of Canada’s largest public healthcare providers of complex continuing care, rehabilitation and recovery services, and a wide variety of community programs for both seniors and others requiring specialized care. With 13 locations across Calgary and a team of over 3000 employees, we offer a diverse, interdisciplinary, and expert community of health care professionals. Our innovative practices allow for optimal opportunities to learn, grow, and excel with us.
Employees are required to use technologies, devices, resources, and systems provided by the employer, as per Carewest policy and procedure. Adherence to relevant privacy legislation and best practice including HIA, ATIA, POPA, and InfoCare Behaviours, is required.
Successful applicants not currently working for Carewest will need to provide a suitable police records check and vulnerable sector screen. Successful applicants may need to provide immunization records for positions in certain environments. Carewest is an equal opportunity employer and values the diversity of the people and communities we serve. We are committed to attracting, engaging, and developing a diverse and inclusive workforce. For more information on Carewest, please visit our website at carewest.ca.