Business Analyst

Department overview: 

The Programme Management Office oversees the planning, execution, and delivery of strategic programmes across the organisation, ensuring alignment with business goals and effective governance. They manage stakeholder relationships, monitor risks and budgets, and drive consistent reporting and continuous improvement. The team includes a Head of Programme Management, Programme / Project Managers, and PMO Analysts, all working together to ensure successful outcomes and support for every team in Copper through structured coordination and leadership.

The Business Analyst ensures all projects and programmes are aligned with organisational strategy, delivering measurable value and driving long-term success. We empower the firm through strategic project leadership, governance, and best practices that enable consistent, high-quality delivery across the organisation and support every team in Copper with the tools, guidance, and insights needed to deliver successful outcomes and exceed stakeholder expectations. 

Role Purpose: 

Your purpose at Copper will be to play a pivotal role in bridging the gap between business needs and technology solutions within the financial services sector. This role is responsible for analysing complex business processes, identifying opportunities for improvement, and translating regulatory, operational, and strategic requirements into actionable insights and system specifications. By collaborating with stakeholders across compliance, risk, operations, and IT, the Business Analyst ensures that solutions are aligned with industry regulations, customer expectations, and organisational goals.

Key Responsibilities:  

• Act as a liaison between business teams and IT teams.
• Conduct gap analyses and impact assessments.
• Gather and document business and functional requirements (BRDs, FRDs).
• Develop and maintain traceability matrices and process flows.
• Support system testing and coordinate UAT with business users.
• Collaborate with global and regional teams to deliver jurisdiction specific regulatory solutions.
• Provide regular updates to stakeholders and manage project documentation.
• Ensure compliance with internal project lifecycle and governance standards.
• Escalate risks and issues as needed.

Skills and Experience: 

Essential  

• Extensive experience in business analysis within IT and regulatory environments supporting organisational change initiatives or transformation programs.
• Well-grounded in financial services and adept at navigating the evolving landscape of crypto assets.
• Hands-on experience with MS Office tools, Atlassian tools and creating BPMN process flows.
• Excellent communication and stakeholder management skills.
• Ability to work in cross-functional and geographically distributed teams.
• Proven ability to perform effectively in a fast-paced, high-growth, rapidly changing environment.
• Analytical, good problem-solver, and strong critical thinking skills.
• A self-starter, who works well independently, must be exceptionally organised, and can accomplish tasks effectively with attention to detail.

Why Copper?  

At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.

Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working.

Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters.

If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward.

Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place.

The interview process at Copper  

Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:

1. Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
2. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
3. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.

Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.

Benefits 

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment.

Some of our key UK benefits are highlighted below: 

• Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service.
• Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded
• Life Insurance
• Enhanced Pension Contributions - Includes an enhanced employer matching contribution
• 24/7 Employee Assistance Programme (EAP)

If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.