Business Analyst

Zartis is a global AI transformation and technology consulting partner where talented engineers and technologists work on cutting edge innovation. We partner with ambitious organizations to design, build, and scale technology solutions that deliver real impact.

Our teams bring deep expertise in AI driven platforms, secure API architectures, and cloud native engineering. You will work on meaningful projects that accelerate the adoption of advanced technologies, from strategy and discovery through to full product delivery, helping turn complex challenges into measurable outcomes.

With engineering hubs across EMEA and LATAM, and long term partnerships in financial services, healthcare and life sciences, and energy and climate, we offer opportunities to work on projects that truly matter. Here, you will not just build technology, you will drive business impact and grow your career alongside industry leaders.

We are looking for a Business Analyst to work on a project in the fintech industry.

Our teammates are talented people that come from a variety of backgrounds. We’re committed to building an inclusive culture based on trust and innovation.

You will be a key player in delivering a global payment platform at pace to enable prepaid card services. You will support the Product & Technology team by providing detailed documentation and structured artifacts to ensure the agile team has a clear understanding of the Product Owner’s vision and priorities.

You will work within a distributed, cross-functional environment, collaborating across multiple squads and backend delivery domains. In addition to feature delivery, you will contribute to defining and improving payment processes and system automation, identifying inefficiencies, and driving operational excellence.

This role requires strong communication skills, a proactive mindset, attention to detail, and the ability to operate effectively in a fast-paced, agile environment.

• Break down large features into smaller, manageable user stories with clear acceptance criteria to support efficient development.

• Collaborate with stakeholders to define measurable outcomes and ensure successful user acceptance.

• Capture and document functional and non-functional requirements (performance, security, scalability) to prevent downstream issues.

• Create visual artifacts such as flowcharts, data flow diagrams, and use case diagrams to improve clarity and alignment.

• Identify and document business rules governing product behavior and ensure alignment with development teams.

• Map and analyze business processes to identify opportunities for efficiency improvements and problem resolution.

• Understand and model required data structures to ensure product design meets user and business needs.

• Participate actively in agile ceremonies (stand-ups, sprint planning, reviews, retrospectives).

• Clarify requirements to developers, manage defects, and validate fixes to ensure accurate implementation.

• Conduct discovery work or technical spikes to explore unknowns and support product decision-making.

• Support User Acceptance Testing (UAT), including scenario development, scripting, and coordination.

• Assist users in understanding new features and identifying potential improvements.

• Contribute to optimizing payment flows, reducing operational costs, and enhancing customer experience.

• Strong experience as a Business Analyst in product-led, agile environments.

• Solid understanding of card payment processes, including transaction lifecycle, authorization, clearing, settlement, reconciliation, and fraud monitoring.

• Experience working with Product Owners on prioritization, defining acceptance criteria, and delivering against them.

• Strong communication skills (written and verbal) with the ability to translate business needs into technical requirements.

• Experience modeling business processes using diagrams, flowcharts, or similar tools.

• Ability to collaborate effectively across cross-functional teams and multiple squads.

• Experience facilitating discussions, leading stakeholder meetings, and driving consensus.

• Strong analytical, critical thinking, and problem-solving skills.

• Experience working with Agile methodologies, particularly Scrum.

• Ability to thrive in a fast-paced, evolving environment with a proactive mindset.

• Previous experience working on global payment platforms or prepaid card products.

• Experience improving operational processes within fintech or financial services environments.

• Familiarity with system automation initiatives in payments or transaction-heavy platforms.

• 100%Remote Work

• WFH allowance: Monthly payment as financial support for remote working.

• Career Growth: We have established a career development program accessible for all employees with a 360º feedback that will help us to guide you in your career progression.

• Training: For Tech training at Zartis, you have time allocated during the week at your disposal. You can request from a variety of options, such as online courses (from Pluralsight and Educative.io, for example), English classes, books, conferences, and events.

• Mentoring Program: You can become a mentor in Zartis or you can receive mentorship, or both.

• Zartis Wellbeing Hub (Kara Connect): A platform that provides sessions with a range of specialists, including mental health professionals, nutritionists, physiotherapists, fitness coaches, and webinars with such professionals as well.

• Multicultural working environment: We organize tech events, webinars, parties, and activities to do online team-building games and contests.