CDI - Group KAM Manager
We are seeking a dynamic and strategic Group KAM Manager (F/H) to join our team in Paris, France. In this pivotal role, you will be responsible for managing and developing a portfolio of key accounts while leading a team of account managers to drive business growth and foster long-term client relationships.
- Develop and implement strategic account plans to maximize revenue and profitability for assigned key accounts
- Lead and mentor a team of Key Account Managers, ensuring high performance and achievement of targets
- Analyze market trends and customer needs to identify new business opportunities within existing accounts
- Collaborate with cross-functional teams to ensure seamless delivery of products and services to key clients
- Negotiate high-value contracts and agreements with C-level executives
- Monitor and report on key performance indicators (KPIs) for the group's accounts
- Implement best practices in account management and continuously improve processes
- Act as the primary point of contact for escalated issues and strategic decisions regarding key accounts
Qualifications
- Bachelor's degree in Business, Marketing, or a related field; MBA or relevant advanced degree preferred
- Proven track record of 7+ years in key account management, with at least 3 years in a leadership role
- Demonstrated ability to manage and grow multiple high-value accounts simultaneously
- Strong proficiency in CRM software and financial analysis tools
- Excellent negotiation and communication skills, with the ability to interact effectively with C-level executives
- Strategic thinking and problem-solving skills, with a data-driven approach to decision-making
- Team leadership experience, including coaching and performance management
- Fluency in English and French (both written and spoken)
- In-depth understanding of B2B sales processes and industry-specific knowledge
- Willingness to travel as required for client meetings and team management
Additional Information
- Meal vouchers (1 per full day worked),
- Mobility/travel assistance (Visale scheme, support in finding accommodation, internal carpooling system, 50% reimbursement of expenses related to public transport),
- 2 days home office per week
- Work counsil,
- Profit-sharing/participation + company savings plan,
- Mutual insurance (not compulsory)/providence,
- RTT,
- Events/actions promoting well-being at work.