Client Accounting Manager - eCommerce emphasis (FT)

About Nimbl

Nimbl provides the departments a business needs to scale, all under one roof.

Most growing companies stitch together accounting, IT, global staffing, and strategy across in-house teams and multiple vendors. It works, until growth creates friction. We bring those functions into one coordinated system, so businesses can scale without losing clarity or control.

With 100+ team members across the U.S., Philippines, and Latin America, we operate as one aligned team serving ambitious business owners. We build infrastructure that creates freedom: freedom to focus on what matters, freedom to grow without chaos, and freedom to step back when the time is right.

Inside Nimbl, that same principle applies. We offer remote flexibility and real autonomy, paired with clear accountability, leadership development, and room to expand your impact.

Freedom here isn’t about comfort. It’s about progression.

If you’re serious about growth, for clients and for yourself, you’ll find it here.

The Position

You are the quarterback of a client portfolio, part relationship owner, part month-end close leader, part process builder.

As a Client Manager, you oversee the monthly close from beginning to end for a portfolio of growing small business clients. You are the trusted point of contact, and you are supported by Accounting Specialists (bookkeepers) who complete as much of the work as can be delegated. You create and document the workflows they follow, train them on the process, and ensure the work is completed efficiently and on time.

You complete the remaining work that cannot be delegated, then review the bookkeeping, reconciliations, and financial statements for accuracy and completeness, delivering clean, client-ready financials that help business owners run with confidence.

This is a client-facing role for an accountant who enjoys people and accountability. You will answer client questions, understand their business and goals, and create a consistently great experience through clear communication, strong follow-through, and reliable delivery, all while keeping the work on track, within scope, and within time budgets.

How We Work (Important)

We charge clients a flat monthly fee (not by the hour). To deliver excellent work and keep pricing fair, we operate with time budgets.

Support model (you are not alone)

• Accounting Specialists (bookkeepers) handle as much of the recurring bookkeeping and reconciliations as can be delegated, using documented close workflows.

• You (Client Manager) lead the close end-to-end, delegate first, complete what cannot be delegated, then review the work and financials for accuracy and completeness.

• Your partner is a Controller, an industry-focused technical leader who supports escalations and judgment calls, clarifies quality standards, helps stabilize onboarding or messy clients, and collaborates on scope or pricing resets when needed.

This role is a fit for you if

• You want to be a trusted partner to your clients (the face of Nimbl, not a bookkeeper in the background), and you are comfortable in direct conversations, especially when scope needs to change.

• You like owning a close end-to-end, not just doing tasks.

• You enjoy building repeatable processes and leading Accounting Specialists to run them.

• You like working to time budgets, and you naturally look for simpler, faster ways to deliver great results.

This role is not for you if

• You must have perfect books regardless of scope, time, or client priorities.

• You dislike tracking time, working to time budgets, or being held accountable for efficiency improvements.

• You prefer working in the background and do not want to lead client conversations.

• You avoid delegation and would rather do the work yourself.

Key Responsibilities

1) Lead the close and deliver client-ready financials
2) Own the client relationship and experience

3) Build the system that makes it repeatable

Requirements

eCommerce experience (must-have)

• Comfortable working with major eCommerce platforms (for example Shopify) and the accounting patterns that come with them.

• Strong payout and settlement reconciliation skills using holding or clearing accounts.

• Comfortable with common eCommerce exceptions (refunds, returns, discounts, gift cards, chargebacks, merchant fees, and settlement adjustments).

• Sales tax payable reconciliation discipline (state-by-month schedules, and awareness of marketplace facilitator treatment).

eCommerce experience (preferred)

• Experience with A2X (preferred, not required).

• Experience with multi-channel complexity (for example Amazon, Walmart, Etsy), and hybrid DTC plus wholesale.

• Practical inventory and COGS workflows, including true-ups when needed.

Core accounting experience

• At least 2 to 5 years of small business accounting experience, including:

  • Transaction categorization

  • Bank and credit card reconciliations

  • Accrual adjusting entries

  • Fixed assets and debt schedules

  • Preparing and analyzing financial statements

  • Running payroll (creating clear agreements, documenting the process, and delivering to deadlines)

  • Paying bills using Bill.com or other bill pay platforms

• Strong with computers, spreadsheets (especially Google Sheets), and accounting software.

• Ability to self-teach and develop proficiency with a variety of technology and software.

• Comfortable delegating and overseeing routine work by digging into business processes, troubleshooting problems, giving training, and documenting clear instructions.

• Sales tax, income tax coordination, and 1099 processing are bonuses (not required). 1099 processing includes collecting W-9s, knowing when to start outreach, filing 1099s, and building a simple, repeatable annual process.

Compensation and availability

You must be able to work during regular US business hours.

Full-time, salaried (40 hours per week): You can start day 1 as a salaried team member if you are hungry to build an efficient portfolio and you have already done this (or something similar), managing multiple clients while delivering client-ready work within time budgets. This track is for someone who wants a fast ramp and a real challenge. The long-term agreement is to manage a client portfolio that supports approximately 4.5× your salary in monthly recurring revenue (MRR). Please consider the PT position which is also available, if that aligns better with your experience and/or availability.

• Full-time salaried track: $65,000 to $85,000 per year, depending on experience