Client Experience Assistant
THE ROLE & TEAM
We have an exciting opportunity for a Client Experience Assistant to support our Lancashire office. You will be the first person to greet our colleagues and clients and will be an integral part of this expansive new office. The ideal candidate will be an initiative-taker who can work well as a dedicated front of house team. We are looking for someone who has a personable approach and can multi-task effectively.
This is a part-time role, working 4 days a week (Monday, Tuesday, Thursday and Friday). This role is based on-site working 9am-5pm with a flexible approach when required.
KEY RESPONSIBILITIES
Act as first point of contact for Clients and Employees
Support with general admin tasks- post, scanning, printing when required
Complete archiving client documentation
Support senior employees with requests when required
Manage office attendees- room and desk bookings
Develop and maintain strong working relationships with client and colleagues
Maintain office; ensure its kept neat and operational at all times
Able to perform the essential physical requirements of the role, with or without reasonable adjustments.
ABOUT YOU
· Previous experience within a Front of House role
· Able to work as part of a team
· Manage daily tasks efficiently
· Strong client management skills
· Promote approachable work-life culture
· Exceptional verbal and written communication skills
· Flexible and can-do attitude
· Team Player
BENEFITS
· Competitive Salary
· Private Medical Insurance
· Bonus opportunities
· Pension scheme
· Life Insurance & Income Protection Insurance
· 25 days Annual Leave plus bank holidays (increasing with service)
· Option to buy 10 additional days annual leave each year
· Additional discretionary annual leave days
· Enhanced Maternity, Paternity & Adoption Leave
· Career Development Opportunities
ABOUT US
Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.
With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales.
We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.