Client Manager Mexico
About Interbrand
Interbrand understands what it takes today to build the world’s most iconic brands.
To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.
Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace.
In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.
The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.
Our Behaviours
Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us.
- Position: Client Manager
- Location: Mexico, remotely
- Department: Client Services
The Client Manager role
Client Managers at Interbrand are great communicators and passionate collaborators, with drive and attention to detail. They help manage and support our key accounts/ projects and have a strong commercial understanding of budget management linked to deliverables and resource. They enjoy problem solving, bringing teams together, managing them, and identifying potential issues before they happen. By doing this, they become indispensable to us and our clients, contribute to our culture and help ensure Interbrand remains one-step ahead.
Responsibilities
- Primary support for Senior Client Managers/ Client Directors
- Point person for day-to-day tasks and projects - create and maintain clear lines of communication with Clients and internal teams
- Work closely with the Strategy lead on nurturing, developing and presenting strategic content to senior client members and act as an extension of the strategy team in charge of a client or project account
- Collaborate with Strategy, Creative and Finance teams and also with partners
- Keep a beady eye on the brand world, stay up to date with the businesses we work with as well their competitors to help them change the conversation
- Create presentations people will remember
- Create and present thought leadership and client work at internal meetings
- Ensure work is produced on time, to brief, on budget and to required profit margins
- Review weekly timesheet/ financial reports to ensure projects are on budget
- Prepare and take responsibility for project billing each month, partnering with Client Directors and Finance
- Create and manage project budgets, timing plans, clear and concise contact reports, statuses etc.
- Collate all project-relevant documents and information into the relevant file on the server for team access
- Give support on proposal and cost estimates
Your Profile …
- A true multitasker – striving at handling multiple things at once while still thinking them through deeply
- The kind of person that pays attention to the details
- A team player
- Able to simplify complex tasks into actionable activities, linked to timings
- Adding experiences (5-7 years) in project management, branding, and consulting to our team (preferably in an agency/consultancy setting)
- Compelling communicator both verbally and written
- Strong sense of responsibility, commitment, and accountability
- Graduate or equivalent
- Fluent in English and Spanish
- Experienced in Client Management, ideally within a creative agency environment.
- Proficient in relevant IT software and systems (e.g. Microsoft Word, Excel, PowerPoint, Outlook)
- Have a strong desire for developing strategic brand management know how and expertise through active involvement with Interbrand peers and Interbrand's methodology and thought leadership
We are …
- A global community of thinkers and makers
- A welcoming team that supports growth and development
- The creators of some of the most iconic brands like Wi-Fi, Wii, Viagra, etc.
- Open to new ways of working and looking at the world. We welcome different perspectives and encourage everyone to have a voice
- Proud to partner with a diverse range of brands
We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at careers@interbrand.com.