Client Partner

We are looking for a highly motivated Client Partner to function as the commercial lead for a portfolio of strategic key accounts. In this role, you are directly responsible for driving revenue growth and achieving expansion targets within your book of business.

As a pioneer of the AI-powered ad tech industry, you will offer innovative solutions and build trust-based relationships with large advertisers by delivering strategic and measurable impact. As brands transition to automated, AI-driven workflows, you will ensure our clients maximize our platform's capabilities to achieve peak operational efficiency without sacrificing the creative excellence and authentic brand connections that resonate with consumers.

We operate with a "customer first" philosophy, rooted in the belief that our success is a direct result of the growth we drive for our clients. As a trusted advisor, you will navigate complex business challenges to build positive outcomes that benefit both Smartly and our partners.

As a Client Partner at Smartly, you will...

• Own and achieve a revenue growth goal, focusing on strategic expansion through the increased adoption of platform capabilities, products, and services that align with your customers' broader business objectives.
• Lead the end-to-end commercial strategy for your accounts, ensuring robust opportunity identification and the operational discipline required for precise revenue forecasting.
• Cultivate multi-threaded relationships with senior executives and key decision-makers, navigating complex organizational structures to build broad-based advocacy for Smartly.
• Orchestrate cross-functional efforts to align internal stakeholders around key customer initiatives and ensure the delivery of unified solutions.
• Establish a continuous feedback loop by synthesizing customer needs and market trends to influence internal product roadmaps and business strategy.
• Partner with customers to remove operational friction through the implementation of unified workflows.
• Partner closely with Customer Success Managers to co-author strategic account plans and ensure the seamless delivery of best-in-class service across all customer initiatives.
• Lead high-level collaboration across the full spectrum of account stakeholders including clients, agencies, platforms, and data partners.
• Operate with a growth mindset by proactively identifying new value-creation opportunities to accelerate commercial success.

We're definitely looking for you if you…

• 5+ years of experience in the SaaS, ad platform, or ad tech space with demonstrated success managing strategic key accounts.
• A proven record of meeting and exceeding revenue targets.
• A natural leadership ability and a passion for rallying cross-functional teams around a shared vision.
• A curiosity and drive to partner with customers to solve their most complex business challenges through the strategic application of technology and AI.
• Excellent communication skills and the ability to engage confidently with C-level decision-makers.
• A high degree of product curiosity and the agility to master an expansive, ever-evolving suite of capabilities.
• The ability to collaborate closely with internal cross-functional teams (product, marketing, engineering, customer success, etc.).