Community Partnerships and Implementation Manager

The Opportunity

We are looking for a Community Partnerships & Implementation Manager to lead deep, long-term partnerships with community-based organizations (CBOs) serving people experiencing homelessness, those with substance use disorders, and women and girls exiting incarceration. This role sits at the intersection of community organizing, business development, and account management, and is focused on turning enthusiasm into real, durable implementation on the ground.

You will work closely with our nonprofit partners, like HOPICS and the Future Communities Institute (FCI), and Akido’s care teams to build and unlock site-level partnerships with shelters, housing providers, reentry programs, and other safety-net organizations. This is an opportunity to help build a new model for how the safety net works: field-based, AI-enabled care that actually stays with people over time.

What you’ll do

• Own a portfolio of CBO partnerships from first conversation through launch and ongoing growth in Los Angeles.
• Map decision-makers, influencers, and frontline champions at each partner site; build and maintain trusted relationships with program directors, managers and front line staff.
• Co-design referral pathways, onsite presence, and communication workflows with partners so that Akido teams can consistently meet and enroll eligible patients.
• Lead site-level working sessions and focus groups with CBO staff and participants to surface concerns, build buy-in, and ensure high volume of referrals.
• Serve as the primary liaison between partner organizations and Akido, translating partner needs into clear requirements for operations, clinical, and data teams. 
• Support implementation plans for each site (milestones, owners, timelines), and drive execution to achieve enrollment and engagement targets through relationship building. Monitor relationship health and site performance; proactively identify political, operational, or cultural risks and lead cross-functional problem-solving to unblock progress.
• Collaborate with FCI on storytelling and impact reporting for partners and funders, including qualitative narratives and quantitative outcomes.
• Support the design and rollout of repeatable playbooks for CBO partnerships so Akido can scale this model across regions while allowing for local customization.
• Represent Akido at community meetings, coalitions, and convenings across the safety net ecosystem, occasionally including evenings and weekends.

Who you are

• 4-5 years of experience in roles such as community organizing, political field work, CBO program leadership, community engagement, or partnerships in the safety net. 
• Background in political campaigns / field organizing and/or as a community organizer or program lead at a large CBO strongly preferred.
• Demonstrated track record of building multi-stakeholder initiatives: you have brought together community organizations, government agencies, or healthcare entities around a shared program or campaign and seen it through implementation.
• Comfortable working in and around homelessness, reentry, mental health, and substance use spaces; you understand the realities of front-line staff and participants.
• Strong facilitation and communication skills: you can run a room with executives one day and a focus group with case managers and peers the next.
• Structured and execution-oriented: you can turn a messy set of conversations into a clear plan, keep multiple sites moving, and follow through on details without dropping balls.
• Able to travel frequently within Los Angeles sites. Heavy onsite presence at partner sites. 
• Mission-driven and grounded in equity: you believe people in deep poverty deserve the best care we can offer, and you are comfortable operating in a fast-moving, high-growth environment to make that real.

Benefits

• Stock-options package
• Health benefits include medical, dental and vision
• 401K
• Long-term disability
• Unlimited PTO
• Life insurance
• Paid Leave Program