Concierge - Luxury cruiseline

To ensure the ultimate guest experience onboard a Luxury Cruise vessel by aiding

effective communication of information through all departments;

• Assisting Executive Concierge to ensure Front Office staff provide standards of service

consistent with the Company’s expectations;

• Act as Front Office Manager and ensure Front Office staff provide standards of service

consistent with the Company's expectations;

• Ensure appropriate follow up on guest issues addressed to the Front Desk.

• Guest Relations

Qualifications

o MS Office Suite

o Fidelio Cruise including (but not limited to) modules:

▪ Cruise Management, Quick Check In.

o Micros Fidelio Point of Sale

o NVS – Visual Reservation System• Hospitality Background preferred;

• Travel industry and previous shipboard experience required;

• Experience in front office preferred;

• Understanding of the highest level of service;

• Excellent administrative skills;

• Strong leadership skills and practice "leadership by example";

• Outgoing personality, open minded and flexible;

• Ability to work in an international environment;

• Ability to perform well under pressure;

• Excellent appearance and excellent social skills;

• Well organized;

Additional Information

Would you like to work, travel the world, gain a valuable life - work international experience, meet people from several nationalities and get paid for it?  Yess!! so it is time to apply, send us your complete English C.V.
We look forward to receiving your application! All your information will be kept confidential according to EEO guidelines.

If you fit the profile, you will be contacted by e-mail or what’s app and sms.
Please keep an eye on your e-mail and spam box to see if you received an invitation.
Kind Regards
Managing Director
Cruise Carreras