International guest service host (cruise ship )

Assists all guests at the Guest Services Desk, but concentrates specifically on non-English

speaking groups and individual guests with their special needs and requirements in their

native languages so as to give them a full, first class cruise experience.

In order to consistently exceed guest expectations and provide the highest levels of product

and services. Reports to Guest Service Supervisor on a daily basis

Qualifications

• Intermediate to Advanced verbal and written level of English is required.

• Intermediate to Advanced verbal and written level in at least one other language

such as German, Spanish, Russian, French or Italian is required.

• Intermediate knowledge of Microsoft Word, Excel, Micros and Fidelio Cruise is

required.

• Must have at least one year management experience in Hotel and/or hospitality

establishments; or in Guest Service related positions on board ships.

EDUCATION

• Two-year Associates degree or equivalent in Public Relations and/or Hotel

management from a recognized hotel institution.

ATTRIBUTES

• Able to work independently

• Must be a quick and critical thinker, and a patient listener

• Able to speak publicly to large groups if necessary

• Customer Service/Guest Relations Oriented, Leadership Skills and Well Organized

• Proactive, Team Player, Problem Solver

• Passionate about hospitality and customer service driven

• Must have a professional appearance and good hygiene

• Respect for all co-workers and guests

• Pride in your work by creating positive energy, excitement and fun

• Able to work 7 days a week

• Demonstrate positive behaviors; smiling, being polite and courteous

• Able to develop a camaraderie with team members

• Ability to live in close quarters, share limited space with other cabin-mates

Additional Information

Would you like to work, travel the world, gain a valuable life - work international experience, meet people from several nationalities and get paid for it?  Yess!! so it is time to apply, send us your complete English C.V.
We look forward to receiving your application! All your information will be kept confidential according to EEO guidelines.

If you fit the profile, you will be contacted by e-mail or what’s app and sms.
Please keep an eye on your e-mail and spam box to see if you received an invitation.
Kind Regards
Managing Director
Cruise Carreras