Contract Performance Manager

He angituutanga: The opportunity 

We’re looking for a confident and relationship‑focused Contract Performance Manager to join our Transport team. Reporting to the Head of Transport, you’ll take the lead on how we manage and support our key contracts, making sure they’re delivering value for money, efficiencies and great outcomes for our community while staying well‑connected to Council priorities.

In this role, you’ll be the go‑to person for building strong, effective relationships with our consultants, contractors, and partners. You’ll oversee the full contract lifecycle - from procurement through to performance ensuring everything runs smoothly and meets the needs of the Transport Unit. A big part of your focus will be managing the performance of the Collaborative Corridor Agreement Contract, along with several other important contracts across the team.

If you enjoy working with people, solving problems, and making sure things are done well, this is a fantastic opportunity to step into a role where your influence really counts. You’ll help shape how we deliver transport services across the city and play a key part in keeping our network moving.

Some key responsibilities include:

• Proactively work with existing and new suppliers to ensure the transport unit agreements and contracts are in place where required. 
• A register of key agreements and contracts is maintained, and the terms of contracts are proactively monitored and managed. 
• Ensure robust processes and information are in place to support excellent contract management and procurement of contracts. 
• To manage overall contract performance and delivery. 
• Ensuring programmes focus on delivery of strategic priorities. 
• Ensure risk management is a priority. 
• Leading best practice and innovation. 
• Administer amendments to the contracts (Variations and inclusions of Innovation proposals). 
• Ensuring meeting and Council reporting action items are closed out. 
• Protecting the reputation of Council. 
• Ensure other contracts with Council have the best interest of the Transport Unit. · Maintain and foster supplier relationships. 

Qualifications

Oo puumanawa me oo wheako | Your skills and experience

Qualifications and experience:

• 15+ years’ experience developing and managing contract relationships in a commercial setting. 
• Relevant tertiary qualification (legal, business or similar) 

Qualities and attributes:

• Proven experience drafting and managing contracts and agreements, supported by a sound understanding of risk and legal considerations. 
• The proven ability to assimilate and translate contractual information, legislation and information quickly; 
• Analytical ability and business acumen. 
• Proven ability to build and maintain effective relationships with a wide range of high-level external stakeholders and suppliers. 
• Proven negotiation skills with ability to achieve agreement between parties with differing goals; 
• Highly developed interpersonal and communication skills with the ability to work effectively with a diverse range of stakeholders (internal and external); 
• Ability to operate independently, anticipate requirements and monitor workload; 
• Advanced written communication and presentations 
• Experience working in local government (preferred) including a strong understanding of procurement processes. 
• Future orientated, anticipating trends and using this to formulate plans and alternatives for the future. 
• High level of political and business acumen, tact and diplomacy. 

Additional Information

He aha te wariu o te utu kaimahi? | What’s the salary? 

Circa $142k dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer 

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei!: Apply Now! 

• View the position description.
• Click apply
• ​Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 18/03/2026

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.