CRM Administrator - Dublin
ATC is a global logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Since being established in 1979, we have continued to lead our dedicated teams across Europe to build strong relationships with our clients.
Our mission is to deliver and install Europe’s data centres with precision and care. We achieve this by focusing on our team and our services:
Our Team – Powered by people to keep data centres moving safely and securely.
We recognise that our greatest strength is our staff, which is why we promote a culture of personal development and professional training, both internally and from leading industry bodies.
Our Services – We provide a range of specialised services tailored to the individual needs and demands of each client, their equipment, and their data centre infrastructure.
From managing specialised computer transport, and IT relocation services, to logistics and planning, and data centre commissioning and decommissioning; we adapt our 45+ years of expertise to every situation.
ATC operates in a dynamic global market where clients demand a service that is right first time, every time; we are recruiting motivated and driven people to work in a company that is Driving Forward.
This Role:
The CRM Administrator will play a critical role in supporting the commercial team by supporting RFQs (Requests for Quotations), spot quotes, and other commercial tasks. This role requires strong analytical skills, attention to detail, and the ability to coordinate effectively with internal teams and external stakeholders to ensure timely and accurate responses to customer inquiries and opportunities.
This role is suitable for candidates with 1-2 years of experience who are eager to further develop their skills and grow within a dynamic team.
Location: Baldonnell, Dublin
Responsibilities:
- Support, create and process RFQs and spot quotes in a timely and accurate manner.
- Coordinate with internal teams (operations, finance) to gather necessary information for pricing and proposal submissions.
- Analyse customer requirements and prepare competitive pricing proposals.
- Maintain and update quotation databases to track historical pricing and win/loss analysis.
- Assist in contract reviews and commercial negotiations where required.
- Conduct market research and competitive analysis to support commercial decision-making.
- Ensure compliance with internal pricing strategies and policies.
- Monitor and report on key performance indicators (KPIs) related to RFQ conversion rates, pricing trends, and customer feedback.
- Assist with general administrative and commercial support tasks as required.
Requirements
- Bachelor's degree in business, logistics, supply chain, or a related field preferred
- 2+ years of experience in a commercial, sales support, or operations coordination role, preferably within the logistics, transport, or supply chain industry.
- Experience with RFQs, pricing models, and commercial operations is advantageous.
Skills and Competencies
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- High attention to detail and accuracy.
- Ability to work under pressure and manage multiple tasks effectively.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong organizational skills and ability to meet deadlines.
- Team player with a proactive and solution-oriented mindset.
Note: We are unable to provide visa sponsorship for this role. Please submit your updated resume/CV in English.
Benefits
The remunerating package, including salary and benefits, is negotiable depending on experience. The package may include the following:
- Competitive market salary.
- Performance-based bonus.
- Hybrid working environment.
- AIG Virtual Care Programme.
- Company pension plan.
- Sports & social club.
- Opportunities for continuing professional development.