In Sunstar we are looking for a pro-active Customer Service Representative. You are patient, knowledgeable, and friendly towards current and potential customers.
Responsibilities:
- Manage large amounts of incoming calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Qualifications
Requirements:
- Friendly and patient demeanor.
- Knowledge about the products and services.
- Ability to multi-task in a fast-paced environment.
- 1-2 year(s) experience in customer support.
- Excellent verbal and written communication in English language.
- High school diploma.
Additional Information
All your information will be kept confidential according to EEO guidelines.