Data Analyst
From day one at Unobravo, we’ve been on a mission to make mental health support truly accessible to everyone by normalizing therapy, fostering openness, and breaking down the stigma that still surrounds it.
Our success is driven by an exceptional team dedicated to providing high-quality, accessible care, anytime, anywhere. With over 9,000 qualified therapists and more than 7 million therapy sessions delivered, we’re proud to have made a meaningful difference in countless lives.
Join us as our new Data Analyst in our Therapy Tribe: an opportunity to shape innovation in the mental health industry and drive solutions that make a global impact.
We’re seeking someone bold and visionary, ready to break barriers and fuel our international expansion.
The Essentials
Seniority: Mid Level
Languages: Fluent in English, both written and spoken
Preferred Location: Italy
In this critical role, you will be part of the analytical engine powering our product development and operational decisions, giving our therapists & patients the best experience based on their needs and ultimately driving successful therapy outcomes.
You will be embedded within cross-functional squads (Product, Engineering, Design, Marketing, Operations, Clinical), translating complex data into clear, actionable insights that drive patient and therapist satisfaction and accelerate business growth. This role is perfect for someone who isn't just a data processor but a proactive, curious, and skeptical partner who constantly questions the 'why' and meticulously sense-checks every assumption.
What You'll Do
Be a Data Storyteller: Partner with product managers, engineers, operations and clinical teams to monitor core metrics, understand performance and interpret user behavior. You'll go beyond the numbers to explain the "so what" to both technical and non-technical stakeholders.
Perform Deep Dive Analysis: Conduct sophisticated ad-hoc analyses to uncover commercial & behavioral insights, identify growth opportunities, and diagnose friction points in the user journey.
Build Analytical Tools: Develop and maintain high-quality data models, dashboards, and reporting (using tools like Tableau, and Metabase) that enable teams to monitor performance autonomously.
Champion Experimentation: Design and analyze A/B tests, providing rigorous, statistically sound insights & supporting analyses that inform our roadmap and strategy.
Promote Data Literacy: Simplify and clearly communicate complex analytical findings, ensuring that everyone in the tribe - regardless of their technical background - can contribute their best to data-informed decisions.
Uphold Our Mission: Maintain a constant focus on how data can help us improve the patient experience, supporting Unobravo's mission to reduce the stigma associated with mental health.
✅ Must-have
3+ years of professional experience in a Data Analyst, Operations Analyst, or similar role, preferably within a fast-paced tech or e-commerce environment.
Advanced SQL Proficiency: High-level ability to write complex, efficient queries, ideally within a cloud environment like AWS Redshift.
Data Visualization & Reporting: Hands-on experience building compelling, interactive dashboards using modern BI tools like Tableau or Metabase.
Exceptional Communication: Ability to communicate complex analytical concepts and results to non-technical audiences clearly and confidently.
English proficiency
🚀 Power-Ups
Strong Scripting Skills: Proficiency in Python for data manipulation, statistical analysis, and modeling.
Experimentation Expertise: Proven experience in the design (sample size calculation, defining metrics), execution, and interpretation of A/B tests
Commercial Acumen: You possess a strong business sense and understand how product metrics translate into commercial success.
Deep Curiosity & Skepticism: You have a relentless attention to detail, are a naturally proactive learner, and always approach data with a critical eye, never taking results at face value.
Remote Work Mastery: Proven ability to thrive in a remote setting with excellent self-management and organizational practices.
Interest in Mental Health: A genuine interest in the mental health space and a passion for using data to ensure both patients and therapists have an exceptional, needs-meeting experience.
💫 Not everyone checks every box, and that’s okay. If this role inspires you and you’re passionate about making an impact in our mission, we’d love to hear from you 💫
🎁What we offer
Flexibility That Works for You🧳
You can work from anywhere within your country of hire, as long as it’s a safe location with a suitable workspace.
After an in-person onboarding week at our HQ in Milan (travel’s on us), you’re free to choose the place that inspires your best work!
Desk Here, Desk There🏠
Home or hub? You choose! We’ll support you with a home workstation budget to perfect your setup and up to two coworking sessions a month to connect with your teammates.
Scaling with purpose 🌱
Step into a work environment that's in constant motion, and ever-evolving. Be part of a company that's on the rise!
Everyone Needs Unobravo 💆
Your mental health matters. Get access to exclusive discounts on psychotherapy sessions with our professionals: your well-being comes first.
Moments That Matter 🎉
Enjoy unforgettable company retreats, team-building experiences, nationwide aperitivo parties and more.. Because we love celebrating milestones together!
Free Online Language Training 🗣️
We speak your language, and want you to speak ours! Enjoy a free membership and conversation courses on our language platform to grow personally and professionally.
Birthday Off 🎂
Celebrating the passing of time is also fun at Unobravo! All employees can enjoy a day off on the month of their birthday.
World Mental Health Day, Our Way 🧘♀️
On World Mental Health Day, we step back together, giving each of us an additional day off to rest, reflect and recharge.
Inclusive Parental Leave 👶
Enjoy extra days off to celebrate the arrival of your little ones. Available for all parents, including biological fathers, same-sex parents, adoptive, and foster parents. Because every family deserves time to connect.
🌈 To Fit in Our Culture
At Unobravo, what truly connects us isn’t just what we do — it’s how we do it.
If you’re curious to discover the values and behaviors that guide us every day, take a look at our Culture Page and see what being part of Unobravo really means.
💫 Come as you are
At Unobravo, everyone is welcome. We value individuality and believe that diverse perspectives make us stronger.
We’re proud to be an equal-opportunity employer and to provide reasonable accommodations to ensure a fair and accessible hiring process for all.
If you require any support or adjustments during the application or interview process, please let us know, we’ll do our best to make sure you have a positive experience.
🗓️ Selection Process
Every application is carefully reviewed by our Talent team. If your profile matches the role, we’ll reach out to schedule an introductory call.
Our selection journey may vary depending on the position, but it’s always designed to be clear, engaging, and meaningful. You might be invited to complete a case study and will meet your future manager and key team members along the way, so you can get a real sense of what it’s like to work with us, because finding the right fit goes both ways.
And don’t worry! You’ll always have a dedicated point of contact from our Talent team to guide you through each step and make sure you have the best possible experience.