Data Analyst & Business Analyst (All-levels)
Overview
Momos is a rapidly growing startup headquartered in San Diego and Singapore, building AI for customers at every location. Momos works with leading enterprise multi-location brands and QSRs globally, such as Firehouse Subs, Shake Shack, and Baskins Robbins, and powers the entire customer stack with AI for 20,000 locations globally.
At Momos, our core principle is putting restaurants at the forefront of everything we do. Since day one, we have embedded the valuable feedback and input from our restaurant partners into our company culture and product design. This collaborative approach has been instrumental in creating a solution that truly meets the needs of the F&B industry. Today, we are proud to be trusted by over 2000 restaurants globally. If you have a passion for food and want to work for a mission-driven company that is actively shaping the future of the F&B industry, we would be thrilled to have you join our team.
We are hiring across two core tracks.
A. Business Analyst (Business Intelligence)
Role Purpose
This role owns how Momos and our customers understand performance, value, and ROI. You will transform operational, revenue, and customer data into clear insights used internally by leadership, Sales, Customer Success, and Marketing, as well as externally by our largest Enterprise customers.
This is a business-facing analytics role focused on visibility, decision-making, and commercial impact.
What you’ll do
- Build and maintain dashboards, reports, and business reviews for internal teams and customers
- Track revenue, pipeline, customer performance, and commercial KPIs
- Support Sales, Marketing, and Customer Success with performance analysis and insights
- Deliver market and customer intelligence to guide strategy and prioritization
- Respond to ad-hoc data requests and executive reporting needs
You should be strong in
- SQL for querying and transforming large datasets
- Data visualization and reporting tools (Looker, Tableau, Power BI, etc.)
- Business storytelling — explaining what happened, why, and what to do next
- Working with non-technical stakeholders in fast-moving teams
Nice to have
- Experience with revenue, CRM, or SaaS analytics
- Familiarity with customer or marketing performance data
- Experience building executive or client-facing reports
B. Data Analyst (Product Analytics & Data Engineering)
Role Purpose
This role sits between Product, Engineering, and Analytics. You will ensure that product data is reliable, structured, and usable — and that teams can measure how features, user behavior, and data flows drive business outcomes.
This is a technical-leaning analytics role focused on product insights and data foundations.
What you’ll do
- Analyze product usage, funnels, and customer behavior
- Support product teams with insights for feature launches and improvements
- Build and maintain analytics-ready datasets and data pipelines
- Ensure data quality, consistency, and availability for reporting and analysis
- Partner with engineers to integrate new data sources and events
You should be strong in
- SQL and Python for data analysis and transformation
- Data visualization and reporting tools (Looker, Tableau, Power BI, etc.)
- Working with cloud data platforms and data warehouses
- Understanding product metrics, user journeys, and event data
- Translating technical data into usable insights
Nice to have
- Experience with experimentation, A/B testing, or feature analytics
- Familiarity with AWS, Google Cloud, Databricks, Snowflake, or modern data stacks
- Background in SaaS, marketplaces, or digital platforms
Requirements
Who We’re Looking For
We welcome candidates from Junior to Senior level who bring:
- Strong analytical thinking and problem-solving
- Comfort working with large, messy datasets
- The ability to communicate clearly across technical and non-technical teams
- Curiosity about how data drives product and business outcomes
Location
- Ho Chi Minh City, Vietnam
Benefits
- Private medical insurance
- Paid time off and flexible working culture
- A dynamic and inclusive company culture
- Access to the latest technology and tools for personal development
- Comprehensive onboarding program for new employees
- Employee recognition programs for outstanding performance
- A supportive environment that encourages innovation and creativity
Cultural Values
- Mission-driven and fast-paced, entrepreneurial environment.
- A collaborative and flat company culture.
- Comprehensive private health insurance.
- Discretionary trips to visit teams/ offices in the region.
- Cross-cultural team bonding/networking.
- Love Food? Join our Team!
About Us
Momos is the growth platform for F&B, founded in 2020, by food tech experts from Grab, Uber, Microsoft and Intuit. With our cloud-based marketing and analytics tools, restaurants are able to harness their data across all their online channels and can focus on maximizing their growth. Momos works with organizations of all sizes, from your local coffee shop to the largest restaurant groups in the region, helping them manage and grow their entire business.
To learn more, visit www.momos.com
Equal Opportunity
Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.