Delightree - Lead Product Designer
About Delightree
At Delightree, we’re on a mission to help franchisors grow faster by making it easy and efficient for them to manage and operate all their locations. Our platform is used by some of the most loved brands to drive consistency, training, and operational excellence across hundreds of franchise units.
Created to address real franchise pain points, Delightree helps businesses grow faster and operate more efficiently. By eliminating manual tasks and improving communication, our platform enables franchisees to focus on delivering great service and scaling with confidence.
Role Summary
We’re now looking for a Lead Product Designer to join our growing team and help us elevate the Delightree experience across mobile and web. This is a high-impact role where you'll work closely with the founders, product managers, and engineers to shape the future of franchise operations.
What you'll do
Lead end-to-end design for core product features used by franchise owners, managers, and team members.
Create elegant, user-centric solutions through wireframes, flows, prototypes, and high-fidelity visuals.
Partner with product managers and engineers to scope and prioritize features with the right trade-offs.
Conduct usability testing, gather insights, and iterate based on user feedback and data.
Maintain and evolve our design system to ensure consistency across Delightree’s product surfaces.
Mentor junior designers and build a team later, and contribute to a culture of design excellence.
Qualification and Experience
Experience: 6+ years of product design experience in SaaS, enterprise, or mobile-first products, with a track record of successfully building desktop and mobile products
Key Skills
Strong UX thinking, paired with solid visual design skills and an attention to detail.
A portfolio that showcases both process and polish - real-world examples of shipped work.
Comfort with Figma and modern design tools. Bonus: motion design or front-end skills.
A collaborative mindset - you’re someone who seeks feedback early and often.
Experience working closely with cross-functional teams in fast-paced environments.
Ability to work independently and manage deadlines while aligning with team goals.
Perks and Benefits
Remote working
High-impact work
A small, agile product first team
Collaborative company culture
Interview process
Our hiring process is designed to understand your strengths across product thinking, problem-solving, collaboration, and craft. Here’s what you can expect:
Screening round with the Co-Founder and CTO - An introductory conversation to explore your background, experience, and motivation for joining Delightree. This round also provides an overview of the role and what success looks like in our team.
UX Round – A hands-on evaluation of your ability to analyze and improve user experiences. We’ll explore how you break down complex design challenges, articulate your thinking clearly, and identify opportunities to improve user experience.
Whiteboard Round – A structured problem-solving session where you’ll work through a product challenge end-to-end.
Product Round – A deep dive into your product thinking, decision-making, and user-centric approach.
Culture Fit – A conversation to understand alignment with the team’s values and ways of working.