Desktop Systems Engineer I
$86k - $128k USD
OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build better financial health.
We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service.
A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.5/5.0-star rating on Trustpilot. We are a 2025 Crain’s Fast 50™ company and were named on Built In's 2025 Best Places to Work in Chicago.
***Please note that this role is not fully remote. This is a hybrid position in Chicago and will require occasional in-office presence***
About the job:
The Desktop Engineer will be responsible for providing technical support and expertise in the deployment, management and maintenance of workstations operating systems and software. This role requires strong problem-solving skills and the ability to work independently as well in a team in a fast paced environment. The Desktop Engineer will also be involved in system upgrades, troubleshooting and ensuring seamless integration of new technology within OppFi.
What you get to do:
- Design, build and manage workstation configuration management platform
- Package, test and deploy applications and configurations across the enterprise
- Deploy Windows and Mac OS along with 3rd party patches across the computing environment
- Remediation of Vulnerabilities on workstations
- Develop policies, procedures, and best practices for our Service Desk
- Be part of cross-team projects with Security and Platform Engineering
- Manage our office systems and operations
- Partner with the design and maintenance of our hybrid work environment
- Maintain an imaging solution for Windows and Mac OS deployment
- Remediation of vulnerabilities on Windows and Mac workstations along with various network devices
- Mentor and develop junior team members
- Upgrade and maintain firmware on various network and IT related infrastructure.
- Develop policies, procedures, and best practices
- Be part of cross-team projects with other technology teams
- Part of an on-call rotation
What you will bring to the team:
- 3+ years experience scripting required (Powershell preferred, Bash or Python)
- 3+ years experience building and managing either SCCM, Intune, NinjaRMM, Kaseya, or Jamf
- 3+ years experience standardizing and managing Windows and Mac systems
- 3+ years experience in remediation of vulnerabilities discovered on workstations
- Experience with Atlassian productivity tools to provide ticket updates and team documentation
- Experience managing users and computers within Active Directory and working knowledge of Group Policy Objects
- Experience working in and supporting a hybrid environment
- Basic network knowledge to troubleshoot device connectivity(WIFI, VLANs, etc)
- Experience managing users and computers within Active Directory
Reports to: Manager, IT Operations
Job Level: Tech 1
***Please note that this role is not fully remote. This is a hybrid position in Chicago and will require occasional in-office presence***
Total Rewards and Benefits:
At OppFi, we are committed to fostering a fair and equitable workplace. The compensation range for this role reflects our good faith compensation estimate for this position. Final offers are determined based on a myriad of factors including, but not limited to experience, skills, qualifications, and other relevant business considerations. Candidates are encouraged to discuss compensation expectations during the hiring process. In addition to base pay, the total compensation package includes eligibility and potential for performance-based bonuses and equity grants dependent upon the role and job level.
OppFi offers a flexible, remote environment, 401(k) matching program, and generous paid time off. Other benefits include medical, dental, and vision coverage, and tuition reimbursement. Additional benefits include DoorDash DashPass, Figo pet insurance, Rocket Lawyer, and access to LinkedIn Learning. OppFi also offers Fringe, a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter. #LI-Remote
Compensation Range:
$85,600—$128,400 USD
EEO Statement:
OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, federal law, or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.
As part of OppFi’s commitment to providing equal opportunity to qualified individuals, OppFi will ensure that persons with disabilities are provided reasonable accommodation as defined by applicable laws and organizational policies. If reasonable accommodation is needed to participate in the job application or interview processes or job requirements, please contact our People Team at recruiting@oppfi.com.
Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://www.oppfi.com/careers/.
The information in this document is for general informational purposes only. It is not intended to be an all-inclusive list or description of the organization and its requirements for positions and employees. OppFi reserves the right to modify or change the information on this document at its discretion.