DevOps Engineer

Company Overview:

At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. We don’t just build software; we obsess over our users’ goals to deliver solutions that truly matter. Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career.

To enhance our team we are seeking an experienced Mid-Level DevOps Engineer who enjoys transforming complex, outdated build systems into streamlined, automated pipelines. You’re not just maintaining what exists—you take pride in building, improving, and modernizing the tools and processes that keep engineering running smoothly.

Position Summary:

In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning.

We are looking for a Mid-Level DevOps Engineer who finds genuine satisfaction in taking a tangled, "legacy" build process and turning it into a sleek, automated machine. You aren't just someone who maintains scripts; you are a builder and a modernizer.

Your primary mission will be to assess our current CI/CD landscape, identify bottlenecks in our legacy pipelines, and implement modern strategies to accelerate our delivery lifecycle. You’ll be the bridge between "how we've always done it" and "how we should be doing it.

You won't just be a "ticket-taker." We are looking for someone with an opinion. If you see a build process that takes 40 minutes and know you can get it down to 5, we will give you the autonomy to prove it. You will directly impact the daily quality of life for our entire engineering team. You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft.

In this role, you will have the opportunity to…

• Modernize Pipelines: Evaluate existing legacy build and deployment workflows to identify inefficiencies and replace manual gates with high-speed automation.

• Engineer Automation: Design and implement end-to-end CI/CD pipelines that incorporate automated testing and security scanning.

• Implement Infrastructure as Code (IaC): Transition manual setups into reproducible code using tools like Terraform or CloudFormation to ensure Clarity Over Complexity.

• Standardize "Golden Paths": Establish consistent build artifacts and deployment patterns across environments to help developers move faster.

• Drive Observability: Implement robust logging and alerting to ensure developers get immediate, actionable feedback on their builds.

• Collaborate with Purpose: Partner with engineers to solve problems as they arise, balancing technical rigor with the agility needed in a high-growth environment.

How We Thrive:

You’ll work with a team of talented engineers with a variety of areas of expertise, from devops to design, architecture to accessibility. The team’s experience level ranges from seasoned developers with well over a decade in industry to junior developers and contractors who are growing their roles and impact.

• Pipeline Mastery: 3–5 years in DevOps or SRE with a proven track record of migrating or upgrading legacy pipelines.

• Modern Tooling: Deep expertise in industry-standard tools like GitLab CI, GitHub Actions, Jenkins, or Azure DevOps.

• Containerization: Strong experience with Docker and Kubernetes to modernize application packaging and deployment.

• Automation Logic: Proficiency in Python, Bash, C#, or PowerShell to automate repetitive tasks.

• The Modernizer’s Mindset: The patience to dig into older systems (XML, manual scripts) and the vision to replace them with elegant, modern alternatives.

• Educational Foundation: A Bachelor’s degree in a relevant field or a continuous pursuit of professional evolution.

• Experience in high-growth tech or private equity-backed environments.

• A background in transitioning monolithic build systems to microservices-based

• Within 6 Months (Integration and Audit): You will have audited our primary legacy pipelines and identified the top three bottlenecks. You'll become a trusted partner by delivering your first automated "Golden Path" for a specific service, reducing manual intervention by at least 30%.

• Within 1 Year (First Measurable Impact): You will have successfully migrated major legacy workflows to a modern CI/CD framework. Your work will be measurable through a 20% reduction in average build times and a significant decrease in deployment-related failures.

• Your Legacy (Full Ownership): You will have established a culture of "Infrastructure as Code" where manual environment drift is a thing of the past. You will be the architect of a delivery system that allows Panopto engineers to focus entirely on innovation rather than troubleshooting the build.

Join Panopto and be part of an exciting journey where your expertise will directly shape the speed and quality of how we deliver software. If you're ready to Elevate the Craft of DevOps, we encourage you to apply.

Beyond the Requirements: At this point, we hope you're feeling excited about the job description you’re reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.

We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.

We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

Recruiting Tips: From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Discover some valuable Recruiting Tipsfrom our team. 

The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: 

Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer

Our people and culture

Panopto’s mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world’s universities and businesses. Panopto’s commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It’s what sets Panopto apart as a unique and rewarding place to work.

Our purpose

We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto’s knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture.

Panopto is an Equal Opportunity Employer.

We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the Employee Experience department.

Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. 

Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable.

Use of Artificial Intelligence (AI):

Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates.

Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy.

By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI tools as described above.

We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities.

To ensure fairness and transparency: We have human oversight in all hiring decisions. If you have concerns regarding the use of AI in your assessment, please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option, the manual review process may take longer than the standard AI-assisted process.

Any data collected during this process, including video recordings if applicable, will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled.

We may utilize vendor tools to assist with the AI process. Vendor functions are ‘skill assessments' or 'resume analysis'.

Panopto is dedicated to a fair and equitable hiring process for all candidates.