Director- Drayage & Intermodal
About ITS Logistics
Are you ready to unleash your potential and be a part of one of the fastest-growing, exciting logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.
At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded individuals, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills and provides everything you need to go all-in on yourself, your teammates, and our clients.
We empower our team members to become champions in their fields by nurturing a culture built on honesty, adaptability, and commitment. Here, your directness and resilience are celebrated, and your willingness to hold yourself and others accountable to shared goals drives success. We believe that together, we can conquer any challenge and achieve remarkable victories.
Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com
About the Position
The Director of Drayage & Intermodal plays a critical leadership role within the Brokerage Division, driving the growth and long-term success of ITS’s Drayage strategy. This position is responsible for expanding our Drayage Brokerage footprint, cultivating new customer relationships, and strengthening existing partnerships. As a strategic leader, the Director will shape the vision and roadmap of the Drayage Division, partnering closely with IT to implement efficiencies, introduce new processes, and ensure adoption of the latest technology across the team. While not directly managing day-to-day operations, the Director will guide overall Drayage Brokerage performance, ensuring alignment with company goals and long-term growth objectives.
Principle Accountabilities:
- Foster a thriving team culture, upholding values and expectations to lead the Drayage division.
- Own revenue and margin goals; track pipeline, forecasts, and performance.
- Oversee pricing, service execution, and capacity planning to support growth.
- Align division strategy with company objectives and market trends.
- Establish and monitor KPIs for division performance.
- Drive sales growth by prospecting, closing, and expanding drayage accounts (importers, exporters, freight forwarders, BCOs).
- Build and maintain executive-level customer relationships, act as account lead for key clients.
- Lead customer onboarding, contract negotiations (RFPs, rate agreements), and billing audits to ensure accurate reporting and billing.
- Translate customer needs into operational solutions; oversee teams to ensure service quality.
- Deliver tailored presentations, proposals, and pricing; align on Scope of Work requirements with the customer.
- Partner with IT to enhance customer-facing technology and visibility tools.
- Determine ROI to submit business proposals for automation through a process improvement context.
- Resolve issues promptly and effectively.
- Provide cross-training and staffing coverage.
- Maintain departmental checklists for accountability.
About the requirements
The ideal candidate combines proven sales success with deep knowledge of port/rail drayage, customer requirements, and the competitive landscape of Drayage. Accustomed to working in a very fast paced environment and will be flexible in nature. Additional attributes we seek include:
- Bachelor’s degree in business administration, Supply Chain or related field preferred.
- Minimum 5-year leadership experience in logistics, transportation, supply chain or related field, in a high-growth environment.
- Excellent written and verbal communication skills.
- Service-oriented attitude.
- Ability to prioritize when faced with multiple projects with competing deadlines.
- Strong work ethic.