Director, Retail

Job Title:

Director, Retail

About Bombas:

Bombas is a comfort focused premium basics brand with a mission to help those in need. The company launched in 2013, after the founders learned that socks are the #1 most requested clothing item at homeless shelters. From there, they set out to solve that problem, donating a pair of socks for every pair they sell. How do you donate a lot of socks? You sell a lot. And how do you sell a lot? You make the most comfortable socks in the history of feet. Millions of pairs sold and donated later, Bombas has continued to innovate within its mission and product, introducing new socks, as well as underwear and t-shirts, the #2 and #3 most requested clothing items at homeless shelters, all while continuing to make a positive impact on the community where we all work and live.

Click here to see what it's like to work inside the Bombas Hive!

The word Bombas is derived from the Latin word for bumblebees. Bees work together to make their hive a better place. At Bombas, we’re inspired by that. We know it’s the collective efforts of our team that keeps the Hive alive and strong - a team that is diverse and inclusive. Different perspectives strengthen our ability to make the most comfortable versions of the products people wear closest to their bodies every day and to serve the communities where we all work and live. We are committed to continuously building a Hive where all are welcomed, seen, and heard regardless of age, color, ethnicity, gender, gender identity, genetics, physical or mental ability, protected veteran status, race, religion and sexual orientation. As a team, we will strive to create room for different experiences and empower all voices.

About the Job:

We are looking for a highly operational, collaborative team player to join our Retail team as our Director, Retail, reporting directly to our GM / SVP of Wholesale & Retail. The ideal candidate has 8+ years of corporate retail leadership experience within an omni-channel consumer brand.

Bombas recently opened its first three brick-and-mortar retail stores, marking an exciting new chapter for the brand. As our first dedicated corporate retail leader, this role will play a central part in shaping how Bombas shows up in physical retail — ensuring our stores are operationally strong, brand-right, and meaningfully connected to our mission.

Today, our stores are operated in partnership with a third-party operator, and the Director, Retail will both manage the partner relationship and oversee the work of internal teams to ensure expectations are clear, store performance is strong, expansion is supported, and the retail experience remains consistent with the Bombas brand. This is a hands-on player/coach role for someone who enjoys turning strategy into action, establishing strong operating rhythms, building trusted relationships, and helping a new business grow thoughtfully.

As Bombas’ retail business continues to grow, this role will grow alongside it, offering the opportunity to have a lasting impact on the brand and the way customers experience Bombas in person.

What you’ll be responsible for:

• Own the day-to-day execution of Bombas’ brick-and-mortar retail business, ensuring stores are effectively supported across internal teams and external partners
• Establish and run the retail operating cadence, including product fulfillment, systems integrations, merchandising, store policies, staff training, visual marketing, promotions, store events and marketing.
• Serve as the primary point of coordination between Retail and cross-functional teams, ensuring retail priorities are clearly communicated, integrated and executed
• Lead the planning and execution of new store openings, coordinating readiness across product, supply chain, systems, staffing, merchandising, and marketing
• Manage retail performance tracking and reporting, owning KPIs and insights and partnering with Finance and leadership to help manage the retail P&L
• Partner with Brand, Creative, and Marketing to ensure stores drive purchases, awareness, community affinity, and a meaningful connection to the Bombas mission
• Work closely with external retail partners to support strong store execution, staffing effectiveness, and consistent brand and operational standards

What we’ll love about you:

• A highly organized, systems-minded operator who brings clarity to complex, cross-functional work
• A team player who is willing and happy to help
• Strong written and verbal communication skills
• Belief in our mission and understand the importance of giving-back
• Inquisitive, love to learn, embrace failure, and never give up
• Comfortable staying focused while working in any type of environment

What you’ll love about us:

• We are a team of smart, interesting, diverse, funny, and loving people.
• We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
• We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
• We value fun. This is why we host office lunches, offsite team outings and company retreats.
• We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
• We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
• We understand the value of health, relaxation, spending time with friends and family, and traveling the world and offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays, year-round "Flexible Fridays" and unlimited vacation, sick, and wellness days.
• We understand the importance of communication and offer a monthly phone stipend for all full-time employees.
• We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees.

What you’ll bring:

• 8+ years of experience in retail leadership within an omnichannel consumer brand
• Corporate-level retail experience (not solely store-level management)
• Hands-on experience operating existing stores and opening new retail locations
• Experience working within a matrixed organization to service and scale a retail strategy
• Strong operational, analytical, and project management skills

Bombas is committed to delivering competitive and equitable pay for our employees.

Each component of the Bombas total rewards package, including benefits and pay, is aimed at contributing to an environment where team members have resources to  manage their lives and are enabled to focus on doing their best work.

The pay range for this position at the start of employment is expected to be between $170,000 and $200,000/year. However, the base pay offered may vary depending on multiple factors, including job-related knowledge, skills, experience, market factors, and business need.

The Bombas total rewards package offered for this position may also include other elements, such as annual bonus and equity target award opportunities as well as medical, financial, and well-being benefits. Additional details of these benefits will be provided if a candidate receives an offer of employment.

If hired, the position is “at-will” and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason.