Senior Technical Analyst, Business Systems (NetSuite)

Job Title:

Senior Technical Analyst, Business Systems (NetSuite)

About Bombas:

Bombas is a comfort focused premium basics brand with a mission to help those in need. The company launched in 2013, after the founders learned that socks are the #1 most requested clothing item at homeless shelters. From there, they set out to solve that problem, donating a pair of socks for every pair they sell. How do you donate a lot of socks? You sell a lot. And how do you sell a lot? You make the most comfortable socks in the history of feet. Millions of pairs sold and donated later, Bombas has continued to innovate within its mission and product, introducing new socks, as well as underwear and t-shirts, the #2 and #3 most requested clothing items at homeless shelters, all while continuing to make a positive impact on the community where we all work and live.

Click here to see what it's like to work inside the Bombas Hive!

The word Bombas is derived from the Latin word for bumblebees. Bees work together to make their hive a better place. At Bombas, we’re inspired by that. We know it’s the collective efforts of our team that keeps the Hive alive and strong - a team that is diverse and inclusive. Different perspectives strengthen our ability to make the most comfortable versions of the products people wear closest to their bodies every day and to serve the communities where we all work and live. We are committed to continuously building a Hive where all are welcomed, seen, and heard regardless of age, color, ethnicity, gender, gender identity, genetics, physical or mental ability, protected veteran status, race, religion and sexual orientation. As a team, we will strive to create room for different experiences and empower all voices.

About the Job:

We are seeking a Senior Technical Analyst, Business Systems (NetSuite) to serve as a functional and technical expert supporting our enterprise business applications, with a primary focus on NetSuite. This role will partner closely with Finance, Accounting, Supply Chain, and Operations stakeholders to translate business needs into scalable system solutions. The ideal candidate brings deep NetSuite expertise, strong business acumen, and the ability to lead systems initiatives from discovery through delivery. 

This is a hands-on, senior-level individual contributor role accountable for driving outcomes through close partnership, autonomous execution, and cross-functional influence.

What you’ll be responsible for:

Business Partnership & Analysis

• Act as a trusted partner to Finance, Accounting, Supply Chain, and Operations teams to understand business processes, challenges, and future-state needs
• Lead requirements gathering sessions, document current and future-state workflows, and translate business needs into functional and technical specifications
• Proactively identify opportunities to improve efficiency, controls, scalability, and data integrity through system enhancements

NetSuite Ownership & Configuration

• Serve as the primary NetSuite subject matter expert, owning configuration, customization, and ongoing optimization
• Design and implement NetSuite solutions including workflows, saved searches, custom records, forms, scripts, and integrations
• Support core NetSuite modules such as GL, AP/AR, Fixed Assets, Inventory, Order Management, and Supply Chain
• Ensure system configurations align with accounting standards, internal controls, and audit requirements

Systems Delivery & Project Leadership

• Lead end-to-end delivery of systems initiatives, including enhancements, integrations, and new module implementations
• Partner with internal teams and external vendors to manage timelines, scope, testing, and deployment
• Develop and execute user acceptance testing (UAT) plans and ensure successful rollouts with minimal business disruption

Integrations & Data

• Support and enhance integrations between NetSuite and third-party systems (e.g., WMS, eCommerce platforms, payroll, planning tools)
• Troubleshoot data and integration issues, ensuring accuracy, reliability, and performance
• Partner with data and analytics teams to ensure clean, reliable reporting and downstream data usage

Governance, Documentation & Support

• Maintain system documentation including configurations, business processes, and technical specifications
• Establish and enforce best practices around change management, access controls, and system governance
• Provide tier-2/3 support for NetSuite-related issues and mentor junior team members as needed

What we’ll love about you:

• Experience gathering requirements and translating them into system solutions
• Proven ability to lead systems initiatives independently from discovery through deployment
• Strong written and verbal communication skills with the ability to work effectively with both technical and non-technical stakeholders
• A team player who is willing and happy to help
• Belief in our mission and understand the importance of giving-back
• Inquisitive, love to learn, embrace failure, and never give up
• Comfortable working in an open office environment while staying focused

What you’ll love about us:

• We are a team of smart, interesting, diverse, funny, and loving people.
• We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
• We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
• We value fun. This is why we host office lunches, offsite team outings and company retreats.
• We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
• We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
• We offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays and unlimited vacation, sick, and wellness days because we understand the value of health, relaxation, spending time with friends and family, and traveling the world.
• We understand the importance of communication and offer a monthly phone stipend for all full-time employees.
• We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees.

What you’ll bring:

• 5+ years of experience in a Business Systems, Systems/Technical Analyst, or similar role
• Deep, hands-on NetSuite experience in a production environment

Bombas is committed to delivering competitive and equitable pay for our employees.

Each component of the Bombas total rewards package, including benefits and pay, is aimed at contributing to an environment where team members have resources to  manage their lives and are enabled to focus on doing their best work.

The pay range for this position at the start of employment is expected to be between $120,000 and $140,000/year. However, the base pay offered may vary depending on multiple factors, including job-related knowledge, skills, experience, market factors, and business need.

The Bombas total rewards package offered for this position may also include other elements, such as annual bonus and equity target award opportunities as well as medical, financial, and well-being benefits. Additional details of these benefits will be provided if a candidate receives an offer of employment.

If hired, the position is “at-will” and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason.