Dutch Speaking Customer Service for Imaging Solutions Company - Remote In Greece

Mercier Consultancy Bulgaria is excited to announce a vacancy for a Dutch Speaking Customer Service Agent for an Imaging Solutions Company, working remotely from Greece. In this engaging role, you will assist our Dutch-speaking customers with inquiries related to imaging products and services, providing them with the necessary support to enhance their experience. This position involves addressing questions about products, resolving technical issues, and ensuring customer satisfaction. If you are passionate about technology and have a knack for providing exceptional service, we would love to have you join our innovative team!

Responsibilities

• Deliver outstanding customer support in Dutch for inquiries related to imaging solutions.
• Assist customers with product information, troubleshooting, and technical support.
• Resolve customer complaints and issues with professionalism and efficiency.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with technical teams to ensure customer needs are met promptly.
• Stay up-to-date with product knowledge and industry trends to provide informed assistance.
• Gather customer feedback and contribute to service improvement initiatives.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, preferably in technology or imaging solutions.
• Strong communication and interpersonal skills focused on providing excellent customer care.
• Technical aptitude with the ability to learn and understand new products quickly.
• Familiarity with customer service software or ticketing systems is advantageous.
• Detail-oriented and capable of managing multiple inquiries effectively.
• Willingness to work flexible hours to accommodate customer needs.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...