E-Commerce Merchandise Assistant (1 Year Contract)
About Us
Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.
We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party!
About You
We are looking for a detail-oriented, data-savvy E-Commerce Merchandise Assistant to support the merchandising team in maintaining and optimising our online website. You are comfortable working with numbers, analysing sales performance, and turning insights into practical merchandising decisions that enhance the customer experience and drive profit.
You will be responsible for continuously refreshing and reshuffling the homepage throughout the day, using live performance data, stock availability, and customer behaviour to guide decisions. This role is best suited to someone who enjoys structure, pays close attention to detail, and finds satisfaction in continuous improvement rather than one-off projects.
Key Responsibilities
- Support the E-Commerce Merchandiser in daily operations, page management, and product placement.
- Monitor product performance and refresh the daily deals page throughout the day to keep it engaging and relevant for customers.
- Liaise with the sales team to request additional stock from suppliers when live deals sell out.
- Curate, test, and schedule newsletters using Netcore from time to time, ensuring accuracy and timeliness.
- Work with sales data from multiple brands and products, interpreting it to make informed merchandising decisions.
- Pull and analyse reports from Tableau, Google Analytics, frankey, and Algolia daily to make informed decisions and page shuffles.
- Maintain effective communication across departments, particularly sales.
Requirements and Skills
- Strong analytical and numerical skills; comfortable working with data to make informed decisions.
- Keen interest in e-commerce, online retail trends, and brand performance.
- Ability to work independently, manage time effectively, and meet tight deadlines.
- Ability to understand and align with the company’s strategic goals.
- Strong written and verbal communication skills; able to collaborate across teams.
- Highly organised, with strong administrative skills and attention to detail.
- Flexibility and resilience under pressure in a fast-paced environment.
- A relevant degree in commerce, marketing, business, or similar.
- Driven to learn, grow, and contribute to a high-performing team.
- Be mindful of how others perceive you and ensure your actions reflect OneDayOnly’s values of Innovation, Authenticity, and making others feel like a big deal.
- Exhibit emotional intelligence (EQ), stress management, composure, professionalism, and self-motivation while prioritizing OneDayOnly’s objectives (ODO first).
- Continuously improve based on feedback to build strong interpersonal relationships and maintain a positive, productive work environment.
- Demonstrate the ability to manage relationships and stress constructively, fostering a positive work environment.
- Show consistent reliability and commitment to responsibilities, with integrity in all actions.
- Actively seek to improve based on feedback, demonstrating self-motivation and proactive growth.
Desirable Attributes
- Creative mindset to keep the e-commerce page fresh and personalised for customers.
- Proactive in problem-solving and anticipating the needs of both the business and customers.
Values
- Challenge Accepted: We chase ambitious sales targets, own our numbers, and celebrate wins while continuously raising the bar.
- Solve Smart: We identify opportunities in the E-commerce space and use creativity and strategy to close deals effectively.
- Character Counts: We build trust with honesty, integrity, and respect in every interaction with suppliers, turning relationships into long-term partnerships.
- Customer Obsessed: We ensure customers get the top brands they love with quality and value, delivering excellence every time.
- Seriously Unserious: We bring energy, enthusiasm and humour to team interactions, keeping work fun while achieving results.
Please note that this role is offered on a fixed-term contract for a period of one year.