Engineering Manager, Channel Readiness Team

Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.

We move fast. We are flexible and adaptable to an ever-changing business environment to deliver value to our customers. Running lots of experiments and validations helps us to deliver what truly matters. Data-driven nature enables us to measure real impact and adjust. Customer feedback and daily contact create opportunities to solve problems our customers really need to be solved.

We are product engineers at heart. Cross-functional teams, led by engineering and product managers, and designers, deliver services capable of processing billions of records using event-based architecture in real time, sustaining millions of visits per day, and sending tens of billions of communications per year. 

We are expanding and looking for an Engineering Manager who will take care of people, product, tech excellence and processes and help us reach our moonshot mission. You’d join the Channel Readiness Team — the team that ensures every message our customers send reliably reaches their audience, without requiring merchants to become technical or compliance experts. This team exists to make messaging feel simple, powerful, and worry-free, so merchants can focus on growing their business, not managing infrastructure.

The Channel Readiness Team is responsible for:

Effortless Channel Setup - enabling merchants to quickly and confidently configure email, SMS, and push channels, with complexity handled behind the scenes.

Maximising Reach - helping every customer achieve high deliverability out of the box, without needing to understand technical nuances like sending limits, domain warm-up, or inbox reputation.

Invisible Compliance - automatically guiding merchants to meet channel-specific and market-specific regulations, so they stay compliant without additional effort.

Protecting Platform Reputation - proactively defending Omnisend’s infrastructure and its customers from abuse, ensuring long-term deliverability and trust at scale.

Omnisend is a customer-centric product-focused company where you will be instrumental in creating a global product — Email and SMS marketing platform to drive rapid e-commerce stores growth and accelerate online businesses expansion, a platform with a well-established position in the US.

Seamless integration with all major Ecommerce platforms, ready-made automation and email templates, flexible segmentation, and award-winning 24/7 customer support — Omnisend makes it simple for businesses of all sizes to sell more without breaking the bank. "Great marketing needs to be expensive" is proven to be wrong every day by 150,000+ Omnisend customers who are successfully growing their businesses through Email and SMS marketing. Every $1 spent on Omnisend platform makes 68$ on average for our customers.