Enrollment Coordinator

Location: Norman, OK

Schedule: Minimum 30 hours potential up to 40 hours per week

Department: Enrollment Management FLSA Status: Non-Exempt 

Hourly Rate: $25.00 

The Enrollment Coordinator provides essential administrative and operational support to the Enrollment team, ensuring a smooth and efficient experience for prospective students throughout the admissions process. This role is ideal for someone who is detail-oriented, organized, and eager to contribute to a fast-paced, student-centered environment. The Enrollment Coordinator will manage documentation, handle administrative tasks, support communication workflows, and assist enrollment managers and coaches in delivering high-quality service. 

· Collect, organize, and track required student documents (transcripts, identification, forms, etc.). 

· Ensure accuracy and compliance in all student files and records. 

· Upload, update, and maintain data within CRM and student information systems. 

· Monitor document status and communicate with students regarding missing or incomplete items. 

· Provide day-to-day administrative support to Enrollment leadership and coaches teams. 

· Assist with reviewing student files in the system, checking for new documents, and fulfilling steps in the admissions process that allow for Enrollment Coaches to follow up with the applicant/student. 

· Support data entry, reporting, and basic CRM tasks as requested. 

· Help maintain team calendars, inboxes, and workflow organization. 

· Respond to routine student questions via phone, email, or text, using prepared templates or scripts. 

· Route more complex inquiries to the appropriate advisor or manager. 

· Support outbound communication for application reminders, documentation requests, and enrollment next steps. 

· Collaborate closely with advisors, managers, and cross-functional partners (Marketing, Student Success, Operations) to ensure timely student movement through the pipeline. 

· Support special projects related to new program launches, documentation updates, and enrollment events. 

· Assist with audit checks to ensure data accuracy and process consistency. 

· High school diploma required; associate or bachelor’s preferred. 

· Prior administrative, office, or student services experience strongly preferred. 

· Strong organizational skills with excellent attention to detail and accuracy. 

· Comfortable managing multiple tasks in a fast-paced environment. 

· Strong written and verbal communication skills. 

· Basic proficiency in Microsoft Office and familiarity with CRM systems (Salesforce a plus). 

· Ability to type 45+ wpm 

· Customer-service - oriented with a supportive and professional demeanor. 

· Ability to work additional hours when necessary to complete time-sensitive tasks. 

· Highly organized and detail-focused 

· Strong follow-through and reliability 

· Clear communicator 

· Quick learner and adaptable 

· Team-oriented and supportive 

· Comfortable in a fast-moving environment