Representative that gathers pertinent verification of insurance benefits and prepares the appropriate documentation in adherence with company’s 2-hour brand promise. Works efficiently and provides appropriate and timely information to other departments.
Participation in all aspects of patient’s insurance verification functions in adherence to company’s 2-hour brand promise.
Responsibilities
- Responsible for accurately completing benefit investigations with adherence to company’s 2-hour brand promise
- Must be proficient in Pharmacy Benefit and Major Medical coverage including Commercial, Medicare B and Supplements, Medicare D and State Medicaid
- Responsible for a complete understanding of health insurance benefit structure including copay structure, co-insurance, deductibles, out of pocket, coordination of benefits, etc
- Adjudicate claims through Pharmacy Benefit Managers
- Ability to read and understand paid and rejected claims
- Ability to be able to read Rx and select appropriate dose/units per day supply
- Must have great customer service phone skills with the ability to use persistence and ask the right questions to obtain thorough and accurate information
- Ability to work independently and within a team setting. Must present positive attitude to create a positive work environment
- Adapt to departmental and company procedures as necessary
- Update sales staff and verification team with pertinent information
- Other Duties as assigned by Manager/Supervisor of Admissions Enrollment
Skills & Abilities
- Excellent Computer Skills
- Knowledge of medical terminology
- Excellent communication skills
- Ability to work cooperatively and be a liaison between departments when needed
- Professional image
- Ability to adhere to C.A.R.T. principles
Qualifications
Requirements
- High School Diploma or Equivalent
- At least 1 year of insurance verification experience
- Certified and Registered Technician preferred
Additional Information
BioPlus offers competitive compensation packages including health care, 401(k), growth potential, and a challenging and exciting work environment.
BioPlus is an Equal Opportunity Employer