Patient Financial Coordinator
Responsible for assisting patients in managing their out of pocket costs, and working with patients who are underinsured and need help via assistance programs or pharmaceutical manufacturer programs.
Encompasses activities that support the functions of the Accounting Department.
Responsibilities:
- Work directly with patients to negotiate copayment arrangements
- Retrieve method of payment from patient for co pay, and notate appropriate systems accordingly
- Understand and help coordinate assistance via Pharmaceutical Manufacturer programs and /or foundations for patients with little coverage, no coverage or those that we cannot offer internal assistance by referring them to the manufacturer
- Stay abreast and adhere to Federal, State, and contractual regulations regarding co pay assistance
- Act as the liaison between Billing, Patient Care Coordinators, and Collection departments to assist in resolving financial assistance related to prescription refills
- Update patient information and software systems to accurately reflect the outcome of negotiations
- Respond in a timely manner to all assistance inquiries by patients, and other departments
- Stay updated with foundation and manufacturer programs that relate to the disease classes that we service
- Attend departmental and other meetings as scheduled
- Prepare financial reports as requested, and submit to appropriate Manager
- Create and maintain tracking programs for reporting financial assistance as well as manufacturer assistance transfers as directed
- Update sales personnel as to assistance resolutions allowing them to update MD offices
- Other duties as defined by manager
Requirements:
- Three years of healthcare experience
- Three years of Verification and/or financials, preferably in a Specialty Pharmacy.
- Must have excellent negotiation skills along with a caring, compassionate attitude.
- Must have the ability to work cooperatively, and be a liaison between departments when needed.
- Must have excellent verbal and written communication skills. · Must have a professional image.
- High school diploma or equivalent
- Basic math skills
- Understanding of insurance coverage gaps
Additional Information
BioPlus offers competitive compensation packages including health care, 401(k), growth potential, and a challenging and exciting work environment.
BioPlus is an Equal Opportunity Employer