ILSC Accommodations Coordinator

Role: ILSC Accommodations Coordinator  

Reports to: Accommodations Manager 

Location: Vancouver, British Columbia 

Compensation: $42,000-$44,000 annually  

Start Date: March 23rd, 2026

Description:  

The Accommodations Coordinator plays a key role in providing transformative living experiences to students, and exceptional customer service to our agents and partners. The Accommodations Coordinator (AC) assists the Accommodations Manager (AM) in ensuring high standards and efficient delivery of our student accommodation service. The Accommodations Coordinator is a member of the student services team, ensuring we deliver exceptional and transformative services, and will assist with other areas of Student Services as required. 

Schedule: 
This is a full time position, Monday to Friday, 37.5 hours per week (with some flexibility as needed) 

Job Duties:  

The duties of this position include, but are not limited to: 

Work collaboratively with the accommodations team, ensuring high standards and efficient delivery of our student accommodations services by: 

• Providing the highest quality accommodation support for ILSC and Greystone, including interacting with students and potential students, answering student and agent enquiries, and effectively handling student and agent complaints. 

• Booking students with homestay families and alternative accommodation. 

• Meeting and advising students who are currently in or are requesting accommodation 

• Proactively support AM to source new accommodation options in line with business needs and customer needs. 

• Actively recruiting homestay families and alternative accommodation, including visiting the accommodations/homestays. 

• Revisiting and reassessing current accommodations. 

• Conducting regular accommodation student evaluations and following up on results. 
• Actively communicating with students, accommodation providers, and other staff at ILSC 

•  Being on-call carrying the homestay emergency phone on the roster. 

• Liaising with and supporting other departments in mutual support of the school functions, including, but not exclusively, advisors, registrars, academics and sales. 

• Other related duties or projects as determined by the Accommodations Manager and school Director. 

• Registering students when required 

• Advising students 

• Covering front desk and other administration duties as required 

• Running and/or participating in projects, as requested by the Accommodations Manager and/or Student Advisor Manager 

• Participating in and arranging school-wide activities and meetings as required 

• Other duties as assigned 

Essential Qualifications, Skills, and Attributes:  

• Strong communication and customer service skills 

• This position requires proficiency in English and/or other languages, as the role involves communicating with and supporting students enrolled in English-language programs, and collaborating with department staff members, partner agencies and prospective students situated outside Quebec. 

• Ability to multitask with strong attention to detail 

• Excellent organizational and computer skills 

• Proactive with strong problem solving and critical thinking skills 

• Demonstrated ability to work with people from diverse backgrounds 

• Demonstrated ability to work as part of a dynamic team. 

Contact Information: While we thank all applicants, only those who are shortlisted will be contacted. 

 About ILSC, ELS, Greystone College & Greystone Institute 

A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing educational experiences in Canada, Australia, Ireland and India, some of the world’s most attractive and popular English-speaking work and study destinations. Since opening its first school in Vancouver, BC, Canada, ILSC has become a world leader in language and career training and has grown to include 10 incredible locations around the world, in Vancouver, Toronto and Montréal, Canada; New Delhi, India; and Brisbane, Sydney, Melbourne, Adelaide and Perth, Australia; and Dublin, Ireland; as well as two online language schools, ILSC HELLO and ILSC ALLO. In 2025, ILSC Education Group launched Greystone Institute, a new Higher Education provider in Brisbane. 

In early 2022, ILSC Education Group joined forces with ELS Educational Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA.   

Our mission is to provide our global community with transformative learning, living and work experiences by offering the finest language, career and higher education programs. 

Our Core Values 

PASSION: To enrich & transform people’s lives 

INNOVATION: To evolve through creativity & diversity. 

RESPECT: To treat everyone with compassion & dignity. 

COLLABORATION: To build community & achieve more together. 

INTEGRITY: To act responsibly & ethically in everything we do. 

 ELS, ILSC and Greystone College are committed to providing a barrier-free environment and are proud to be Equal Employment Opportunity employers.  

If you need assistance or an accommodation due to a disability, you may contact HR at HR@ilsc.com.