Events Manager- Albuquerque, NM

Renewal by Andersen of Greater New Mexico’s Event Manager role is responsible for all aspects of

department management for Events, Retail and RSVP lead sources. Utilizing proven department

processes, procedures and training you will establish this department for the market. The ultimate goal

of this role is to generate qualified appointments with homeowners for design consultants in the most

efficient manner all the while positively representing Renewal by Andersen in the Greater New Mexico

community. You will be required to split your time between the office and travel to various area events,

home shows and retail locations. The role of this Department Manager is to motivate and develop a

team of brand promoters through performance analysis, on-site coaching, and in-office training. This

position requires the ability to create team goals and action plans, analyze key performance data,

develop team performance, and lead department growth as outlined below.

• Interview, hire, train and manage a team of brand promoters

• Manage team leaders to key performance metrics

• Create weekly and monthly plans which include performance goals

• Pull and analyze data from key performance reports in our customer relationship management tool

• Conduct individual and group training sessions along with team leaders

• Research new events and other business avenues to help department grow

• Visit team members in the field

• Motivate and coach brand promoters on specific methodologies and performance criteria

• Lead or assist with new hire training classes

• Drive department growth and profit

• Set up and breakdown events and home shows, when necessary

• Experience in sales, events or retail with experience in lead generation a plus

• Excellent oral and written communication skills

• Strong interpersonal skills including the ability to listen and lead

• Flexibility and demonstrated ability to adapt well in a changing environment

• Ability to work with a sense of urgency to complete responsibilities timely

• Able to conduct research, work under tight deadlines, develop and organize information

• Ability to find resolution, deliver difficult feedback and advise management