Field Account Executive - Dubai - (Hotels and Resorts)
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.
JOB FAMILY SUMMARY:
The ClassPass International team is responsible for growing and strengthening our partner ecosystem across global markets. This role includes acquiring high-quality new fitness, wellness, and experiential partners with focus on gyms, spa and pool access at resorts and hotels and [private] beach access operators, as well as nurturing and expanding relationships with existing partners. Through a combination of market expertise, strong local relationships, and strategic sales and account management, the team ensures we deliver exceptional value to our members and long-term commercial success for our partners.
JOB SUMMARY:
The Field Account Executive is responsible for acquiring high-value net new gyms, spa and pool access at resorts and hotels and beach access operators for the ClassPass platform within their assigned market and broader region. They are embedded within their markets, building strong relationships across the luxury hospitality sector, and are the first to identify premium properties, newly opened resorts, high-end beach clubs, and renovated hotel wellness facilities with strong brand positioning and service standards. This role requires comfort engaging senior, on-property and regional stakeholders, understanding hotel commercial structures, and positioning ClassPass as a strategic incremental revenue and exposure channel.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
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+2 years of sales experience within luxury hotels, resorts, hospitality groups, beach clubs, or premium leisure operators strongly preferred
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Experience engaging hotel General Managers, Directors of Sales & Marketing, Spa Directors, or Wellness Managers is a strong plus
- Proven sales record of consistent over-performance on monthly quotas and OKRs
- Familiarity with and/or professional connections within the local fitness, wellness or other applicable industry in your region are a plus
- Proficiency with Salesforce, Salesloft and Microsoft Suite
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Based in Dubai, with travel across the broader GCC region.
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Fluency in English; additional languages, i.e. Arabic are a plus
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Strong alignment with Playlist core values and an eagerness to learn in a fast-paced, performance-driven environment
- Established relationships within the local luxury hospitality and resort community are highly desirable
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Engage directly with luxury hotel and resort partners, including decision-makers at both property and group level, to grow the regional book of business
- Consistently hit or exceed monthly quotas based on new premium hotel amenities (gyms, spas, resort pools, beach clubs, and private beach access facilities) added to the ClassPass network
- Lead with a field-first mindset, prioritising in-person outreach through property visits, site inspections, meetings, and high-end hospitality networking events
- Confidently articulate the commercial value proposition, positioning ClassPass as a curated, brand-aligned distribution and incremental revenue channel for luxury operators
- Maintain accurate and up-to-date records in Salesforce, ensuring reliable forecasting and pipeline visibility.
- Prepare and deliver polished, data-driven pitch decks and executive-level readouts tailored to premium hospitality audiences.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
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To build strong local relationships and stay closely connected to the market, this role requires the employee to reside within the designated region they are supporting.
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Regular travel will be required to attend in-person partner meetings, property visits, site inspections, and hospitality industry events that support regional growth.
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Travel is anticipated to be 30–50% of the time.
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Exceptions to location may be made in-line with global hiring policies, if team members are located in one of our global hiring hubs outside the region. This will be at the business’s discretion and cannot be guaranteed
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
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