Field Technician Lead
ABOUT US
Davis Technology Management is a successful technology company in the IT staffing, Technology Consulting and IT Managed Services sector. Our focus is crafting technical and staffing solutions that empower businesses and foster growth. Our foundation is built on a commitment to our Core Values, and a team dedicated to bridging the gap between innovative IT solutions and businesses seeking to navigate the complexities of the digital age.
At the heart of everything we do, we’re dedicated to exceeding expectations and creating RAVING FANS both within our internal team and amongst our clients.
Location: DFW
Employment Type: Full-Time
Overview
We are seeking a Field Technician Lead with strong hands-on experience in Audio Visual systems, low voltage cabling, and customer support. This individual will lead field installations, guide junior technicians, and ensure projects are completed safely, on time, and to a high standard.
The ideal candidate is both technically skilled and customer-focused, capable of troubleshooting complex systems while maintaining professional communication with clients.
Key Responsibilities
Field Installation & Technical Work
Install, configure, and support Audio Visual systems including displays, projectors, conferencing equipment, speakers, and control systems
Perform low voltage cabling installation including Cat6, fiber, coax, speaker wire, and control wiring
Terminate, test, and certify network and AV cabling
Mount displays, install equipment racks, and integrate AV hardware
Troubleshoot AV, networking, and signal flow issues in the field
Team Leadership
Lead and coordinate field technicians on installation projects
Provide guidance and mentorship to junior technicians
Ensure projects follow installation standards, safety requirements, and quality expectations
Coordinate daily field work, materials, and project timelines
Customer Support
Serve as the primary on-site contact for clients
Clearly communicate installation progress and technical issues
Provide post-installation walkthroughs and basic system training for customers
Deliver professional service that creates a strong customer experience
Project Coordination
Work with project managers and operations teams to ensure smooth installations
Review project plans, diagrams, and scopes before installation
Identify potential issues early and escalate when necessary
Document installations, updates, and service work
Required Experience
5+ years of experience in field technician roles
Hands-on experience with Audio Visual systems installation
Experience installing low voltage cabling (Cat5/6, fiber, coax, speaker wire)
Strong troubleshooting skills across AV and basic networking systems
Experience leading or mentoring technicians on job sites
Ability to read project drawings, wiring diagrams, and installation plans
Technical Skills
AV display installation and calibration
Conference room systems and video conferencing equipment
Equipment rack building and cable management
Network cable termination and testing
Signal flow troubleshooting
Basic networking knowledge
Preferred Qualifications
AVIXA / CTS certification
Low Voltage or Structured Cabling certifications
Experience with Crestron, Extron, Q-SYS, or similar control systems
OSHA or job-site safety training
Key Traits
Strong leadership and accountability
Detail-oriented and organized
Professional communication with customers
Ability to work independently in the field
Problem-solving mindsetField Technician Lead (Audio Visual & Low Voltage)