Finnish Customer Support Specialist - Remote In Greece - Paid Relocation Package

Mercier Consultancy MD is thrilled to offer the position of Finnish Customer Support Specialist, allowing you to work remotely from Greece with a paid relocation package! This role is perfect for enthusiastic individuals who are fluent in Finnish and are dedicated to providing outstanding customer service. You will be a vital part of our customer support team, assisting Finnish-speaking clients and ensuring they have an exceptional experience.

Key Responsibilities

• Provide top-notch customer support to Finnish-speaking clients across various channels, including email, phone, and chat.
• Assist customers with their inquiries, troubleshooting issues and providing prompt solutions.
• Document all customer interactions and follow up as necessary to ensure satisfaction.
• Collaborate with internal teams to resolve complex issues and improve service quality.
• Stay updated on product offerings and company policies to provide accurate support to customers.
• Engage in continuous learning through training and development programs.

Requirements

• Fluency in Finnish (oral and written) is essential; proficiency in English is advantageous.
• Previous experience in customer support is preferred.
• Strong communication skills and the ability to build rapport with customers.
• Excellent problem-solving capabilities and a customer-focused approach.
• Familiarity with CRM systems and other relevant software.
• Ability to work independently in a remote environment while being proactive and organized.
• Willingness to relocate to Greece with relocation support provided.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. 2 Extra Salaries Per Year
4. Fully Paid Training
5. Health Insurance
6. And Much More...