Food and Beverage Attendant - Hampton Court Palace Golf Club
Location: Hampton Court Palace Golf Club, Kingston upon Thames, Surrey
As a Food and Beverage Attendant at Get Golfing CIO’s Hampton Court Palace Golf Club, you will provide excellent customer service in the clubhouse, bar, and dining areas. Your role includes taking orders, serving food and drinks, handling payments, and ensuring a welcoming atmosphere for members and guests. You’ll work closely with the kitchen and events team to maintain high service standards while keeping the area clean and well-stocked.
Ideal candidates are friendly, efficient, and passionate about delivering a great hospitality experience in a prestigious golf club setting. At Get Golfing CIO, we are committed to supporting local communities and promoting the benefits of sports facilities, and the Front of House role is an essential part of this mission.
Requirements
Essential:
- Previous experience in hospitality, food service, or a similar customer-facing role.
- Strong communication and interpersonal skills with a friendly, professional attitude.
- Ability to work efficiently in a fast-paced environment while maintaining high service standards.
- Basic knowledge of food and beverage service, including handling alcoholic drinks responsibly.
- Ability to handle cash/card transactions accurately using a POS system.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- A team-oriented mindset with a proactive approach to tasks.
- Basic understanding of food hygiene and health & safety regulations (training can be provided).
Desirable:
- Previous experience in a golf club, hotel, or similar hospitality environment.
- Food Safety Level 1 or 2 certification (or willingness to obtain).
- Personal License or experience in bar service.
- Knowledge of golf and its culture (preferred but not essential).
Responsibilities
- Guest Experience – Deliver exceptional customer service, ensuring a welcoming and enjoyable atmosphere for all guests.
- Order Management – Take and process food and beverage orders accurately, ensuring prompt and efficient service.
- Food & Drink Service – Serve meals and beverages to guests, maintaining high presentation and service standards.
- Bar Duties – Prepare and serve alcoholic and non-alcoholic drinks responsibly, following licensing regulations.
- Payment Handling – Process transactions accurately using POS systems, handling cash and card payments securely.
- Cleanliness & Hygiene – Maintain cleanliness of dining, bar, and service areas, ensuring compliance with health and safety standards.
- Event Assistance – Support the setup, service, and breakdown of club events, functions, and tournaments.
- Stock Control – Monitor inventory levels, restock supplies, and report shortages to management.
- Compliance & Safety – Adhere to food safety, hygiene, and health regulations to ensure a safe working environment.
- Team Collaboration – Work effectively with kitchen, bar, and event teams to ensure seamless service.
Hourly Rate: £12.21 per hour
Benefits
Benefits
- Comprehensive training and development opportunities
- Free golf membership
- 50% discount on food
- Staff referral programme