Forward Deployment Engineer (Developer Success)
$150k - $250k USD
Forward Deployment Engineer
Salary Range: $150,000–$250,000/year
(Range shown is for U.S.-based employees. Compensation outside the U.S. is adjusted fairly based on your country’s cost of living. You can explore how we calculate this here: https://www.firecrawl.dev/careers/compensation.)
Equity Range: Up to 0.10%
Location: San Francisco, CA (Hybrid) OR Remote
Job Type: Full-Time (SF) OR Contract (Remote)
Experience: 3+ years
Visa: US Citizenship/Visa required for SF; N/A for Remote
About Firecrawl
Firecrawl is the easiest way to extract data from the web. Developers use us to reliably convert URLs into LLM-ready markdown or structured data with a single API call. In just a year, we’ve hit millions in ARR and 70k+ GitHub stars by building the fastest way for developers to get LLM-ready data.
Previously, we built Mendable, one of the first commercially available “chat with your data” applications. We sold to companies like MongoDB, Coinbase, Snapchat, and more. To do this, we spent a surprising amount of time building reliable infrastructure for getting clean data from the web. When we started to see our founding friends rebuilding the same thing, we thought we might be on to something.
Why Firecrawl
Customer impact, immediately — Your work directly unblocks customers and drives revenue
Technical ownership — Own real-world deployments and customer-facing integrations
High velocity — Fast iteration, fast feedback, fast shipping
Founder access — Work directly with founders and core engineers
Small team, big ambition — Influence how our product is used at scale
About the Role
We’re looking for a Forward Deployment Engineer who thrives at the intersection of engineering, product, and customers. You’ll work directly with users to deploy Firecrawl in real-world environments, unblock integrations, and turn customer needs into repeatable solutions and product improvements.
This is a highly hands-on, customer-facing engineering role — ideal for someone who likes solving complex problems live and shipping pragmatic solutions fast.
What You’ll Do
Work directly with customers to deploy, customize, and troubleshoot Firecrawl in production environments
Own technical delivery for priority accounts, from first integration through ongoing optimization
Debug complex real-world issues involving APIs, crawling, data pipelines, and infra constraints
Build reusable solutions, templates, and playbooks based on customer needs
Translate customer feedback into clear product and engineering insights
Collaborate closely with core engineers to improve reliability, performance, and usability
Help define best practices for how Firecrawl is implemented at scale
Who You Are
Strong software engineer with solid fundamentals (APIs, systems, debugging)
Comfortable working directly with customers and explaining technical concepts clearly
Calm and effective in ambiguous, fast-moving situations
Biased toward action — you unblock first, optimize later
Enjoys shipping pragmatic solutions over perfect abstractions
Comfortable working quickly in a small, high-trust team
Bonus Points
Experience in solutions engineering, devrel, SRE, or customer-facing infra roles
Familiarity with web crawling, scraping, proxies, or data extraction systems
Startup experience or ex-founder
Shipped systems used by real customers at scale
What It Means to Join Firecrawl
High Leverage — Your work directly impacts customer success and company growth
Autonomy — Own your domain; we care about outcomes, not hours
Remote-First Culture — Work from anywhere, with access to our SF HQ
Growth Opportunity — Early equity and a role that scales with the company
Creative Freedom — If you find a better way to do things, we’ll run with it
Benefits & Perks
Available to all employees
Salary that makes sense — $150,000-250,000/year OTE (U.S.-based), based on impact, not tenure
Own a piece — Up to 0.10% equity in what you're helping build
Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge
Parental leave — 12 weeks fully paid, for moms and dads
Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human
Learning & Development - Expense up to $150/year toward anything that helps you grow professionally
Team offsites — A change of scenery, minus the trust falls
Sabbatical — 3 paid months off after 4 years, do something fun and new
Available to US-based full-time employees
Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) — no weird loopholes, just care that works
Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance — coverage for life's curveballs
Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind
Doctegrity telehealth — Talk to a doctor from your couch
401(k) plan — Retirement might be a ways off, but future-you will thank you
Pre-tax benefits — Access to FSAs and commuter benefits (US-only) to help your wallet out a bit
Pet insurance — Because fur babies are family too
Available to SF-based employees
SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy
E-Bike transportation — A loaner electric bike to get you around the city, on us
Interview Process
Application Review — Resume + quick note on why you’re excited
Technical + Customer Scenario Interview (~45 min) — Real-world problem solving
Interview with Founders (~30 min) — Culture, ownership, and vision
Paid Work Trial (1–2 weeks) — Work on something real with us
Decision — We move fast
If you enjoy solving real customer problems and shipping impactful solutions, you’ll thrive here.
👉 Apply now and let’s talk.