Fraud Operations Manager, Gaming
About Radar
Radar is the global leader in geolocation, with geofencing SDKs, maps APIs, and AI-enabled solutions for marketing, fraud, and operations teams.
Why is Radar the best place to work?
We're trusted by some of the world's best companies, from high-growth startups to the Fortune 500.
We have incredible scale: We're processing over 1 billion API calls per day from hundreds of millions of devices.
We're well-resourced, and we've raised $85.5M from world-class investors, including Accel and Insight Partners.
We have a high-performance culture, with ambitious and entrepreneurial teammates in every role.
We recently moved into an amazing new office in Flatiron, Manhattan, NYC.
We were recently named a top 10 best place to work in NYC by Crain's.
Despite our growth and scale, we're still just getting started. That's where you come in.
About the role
We're looking for a Fraud Operations Manager, Gaming, to help our customers maximize their use of Radar’s geo-compliance and anti-fraud software.
You’ll ensure automated reporting and case management tools cater to our gaming customers’ needs, proactively enable stakeholders to utilize new features in Radar’s back office, surface fraud and operational insights, and document and optimize gaming customer implementations.
As Radar expands its footprint in the regulated gaming industry, this role will be critical to ensuring the efficiency and accountability of Radar’s back office for the industry’s largest operators.
You'll report to our Vice President of Gaming Operations. This is an in-office opportunity based out of our HQ in Flatiron, NYC. You'll work from the office Monday-Thursday with the opportunity to work remotely on Fridays.
What you'll do
Establish deep familiarity with Radar’s back office UX and functionality in order to proactively enable stakeholders at gaming customers on how to best use the Radar platform
Proactively identify, document, and analyze anomalous or potentially fraudulent end-user behavior for our gaming customers
Stay abreast of fraud trends in the gaming industry to help keep Radar and its gaming customers one step ahead of bad actors
Help our gaming customers solve their operational needs with Radar’s existing product suite, and inform the creation of new products at Radar that address additional needs
Who you are
3-5 years of experience in a client-facing operations role
Strong understanding of the regulated gaming industry, including gaming-related fraud
Familiarity with geolocation software and experience utilizing location data
Familiarity with sql and analysis of large datasets
Exceptional written and verbal communication skills underpinned by confidence and humility
Who you'll work with
Will Green, Vice President of Gaming Operations
Kyler Day, Senior Fraud Analyst, Gaming
Bob Moncrief, Senior Director of Compliance, Gaming
Our Engineering, Customer Success, and Solutions Engineering teams
What we offer
Competitive salary
Meaningful stock options in a fast-growing company
401(k) plan with 4% match
New HQ in Flatiron, NYC
Top-notch equipment
Catered lunches
Unlimited PTO
Health, dental, and vision insurance with 100% coverage for employees
12 weeks of paid parental leave
Commuter and fitness benefits