Front Desk /Garage Attendant - Downtown Austin
- LOCATION: Downtown Austin - Museum District
- SCHEDULE: Full Time: Saturday and Sunday 10:00 am - 10:00 pm | Thursday and Friday 3:00 pm - 11:00 pm
- SALARY: $18.50 - $19.50
MUST HAVE A VALID DRIVER'S LICENSE
ABOUT US
Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy.
ABOUT THE ROLE
The Garage Concierge main objective is to ensure residents and vendors can operate within the garage and its various spaces in a safe and efficient manner, while providing excellent hands-on customer service experience.
WHAT YOU'LL DO
- Operates, parks and retrieves vehicles of residents and guests.
- Ensures visitor parking spaces are being utilized appropriately.
- Operates elevator for residents and guests entering and leaving the building.
- Assists residents/guests with packages, groceries, and other articles as required.
- Checks in/out vendors and provides instructions and guidelines for their operation.
- Maintains waste receptacles, including breakdown of boxes and transporting bins between designated areas.
- Monitors security cameras and resolves and/or reports issues as needed.
- Accomplishes tasks outlined on the garage attendant list on a continuing basis.
Requirements
- Must possess current US driver's license
- Experience working as Concierge/Front desk at Hotel/Residential settings.
- Strong customer service, communication, and interpersonal skills are required.
- Effective written and verbal communicator. Multiple language fluency is desirable.
- Able to operate a computer and be proficient in working knowledge of MS Office Programs (Office, Word, Excel) and e-mail.
- Able to operate standard office equipment, including fax machine, copier, telephone, etc.
- Able to be flexible and adapt to changing environments, make decisions in stressful situations and prioritize and reprioritize tasks and projects.
- Highly motivated and able to work independently
- Performs other duties and responsibilities consistent with the position as assigned by the General Manager, Assistant General Manager, or Lead Concierge.
PHYSICAL DEMANDS
- Physical demands include the ability to lift 30-50lbs.
- Ability to actively stand, walk, lift, and carry for extended periods of time.
- Ability to work at a personal computer, as well as talking on the phone, for extended periods of time.
- Ability to navigate the building quickly and easily as required to meet job functions.
- Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately.
- Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building,
- Ability to respond to emergencies promptly.
- Communicate, receive, and exchange ideas and information using both spoken and written word.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
- Medical
- Dental
- Vision
- Short term disability (STD)
- Long term disability (LTD)
- Employee assistance program (EAP)
- Identity theft protection
- Pet insurance
- Retirement
- Paid Time Off (PTO)