Front Desk/Admin Officer

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria to Egypt and now Senegal, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.  

By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone. 

This role is responsible for managing front desk operations and providing administrative support across departments. The individual will serve as the first point of contact for visitors and clients, ensuring a professional and welcoming environment.  

What you’ll do: 

• Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices, and stock keeping etc.  
• Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems.     
• Demonstrate effective telephone and email communication techniques/etiquette.   
• Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently.   
• Provide administrative support to executives and team members.  
• Coordinate office supplies and ensure proper inventory levels.  
• Schedule appointments, arrange travel, and manage calendars. 

Requirements

• 2+ years of proven experience as a Front Desk Officer, Administrative Assistant, or in a similar role. 
• Bachelor’s degree in business administration, Secretarial Studies, or a related field. 
• Excellent written and verbal communication skills in both English and Arabic. 
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 
• Strong organizational, interpersonal, and multitasking abilities. 
• Attention to detail and a high level of accuracy. 
• Ability to work independently and collaboratively in a team.

Benefits

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Competitive Salary and Benefits
  We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
  Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
  Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
  Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
  Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
  Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
  We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.