G11/20 T11 A - Accounts Receivables Specialist

Real opportunities. Real impact. Your career, redefined.

(NOTE: A human reviews every application at Oceans, so please apply for only one position and only once a year—if you're a better fit for another role, we’ll route your application accordingly and if we’re not quite ready for you, we’ll reach back out later).

At Oceans, we help the best and brightest of Sri Lanka to take advantage of opportunities that otherwise wouldn’t be available to them, while supporting entrepreneurs around the world. Our community (we call them Divers) don’t do surface work—they go deep to solve complex challenges and make a real impact. And in doing so, they support bold ideas and expand their skills, broaden their expertise, and grow their careers, all without having to leave family and friends.

We’re hiring an Accounts Receivables Specialist to partner with a rapidly growing CPG/wholesale brand selling into major mass-retail channels including Walmart, Target, and other big-box retailers. This role sits at the heart of retail finance operations, owning end-to-end A/R management — from invoicing and EDI compliance to deductions, chargebacks, cash application, and retailer dispute recovery.

If you thrive in fast-moving environments, excel at solving complex retail issues, and know how to keep A/R aging clean and accurate, this role is designed for you.

Accountability

As an Accounts Receivables Specialist, your success will be defined by your ability to maintain clean A/R aging, reduce DSO, recover retail deductions, and uphold flawless retailer compliance. You'll own the full A/R lifecycle for mass-retail customers and act as the primary driver of deduction recovery and operational accuracy.

Here’s how you’ll make an impact:

End-to-End Retail A/R Management

• Own invoicing, EDI submissions, and cash application across mass-retail accounts.
• Maintain retailer compliance (810/820/850/852), ensuring documentation and workflows are accurate and audit-ready.
• Keep A/R aging clean; manage payment cadence and follow-ups.
• Maintain and refine SOPs, checklists, and compliance workflows.
  

Deduction & Chargeback Leadership

• Manage daily work inside RetailLink and Target POL.
• Investigate shortages, compliance penalties, and shipping discrepancies.
• Prepare evidence packets; file and track disputes through resolution.
• Identify recurring deduction patterns and partner cross-functionally to prevent repeat issues.
  

Variance Reconciliation

• Match POs, ASNs, receipts, BOLs, and shipping confirmations.
• Collaborate with supply chain and 3PL partners to resolve discrepancies.
• Identify trends in recurring issues and drive corrective actions.
  

Reporting & KPI Ownership

• Maintain and present DSO, aging dashboards, deduction logs, and recovery rates.
• Track risk drivers and retailer-specific variance patterns to inform leadership.
  

Cross-Functional Collaboration

• Work with Operations, Sales, Supply Chain, and Compliance teams to prevent chargebacks and improve upstream processes.
• Support revenue assurance tasks during month-end (not a full close role).
  

Systems & Tools

• Operate daily within retailer portals and EDI systems.
• Use ERP and internal reporting tools to manage transactions and compliance.
• Recommend process improvements and automation opportunities.

Colleagues

You’ll collaborate closely with finance, operations, supply chain, sales, and 3PL teams.

At Oceans, you’ll also receive guidance and support from our Operations Manager, who will help you succeed in this role and ensure that you’re continuously growing and developing in your career.

Skills & Qualifications

At Oceans, we believe in T-shaped individuals — those who bring deep expertise in one area, paired with broad curiosity and interests. As an Accounts Receivables Specialist, your vertical strength will be in retail A/R and deduction management, while your horizontal strengths will include reconciliation, cross-functional collaboration, and process improvement.

To excel in this role, you should have:

• Experience: 3+ years in A/R within CPG or wholesale selling into mass retail.
• Retail Expertise: Hands-on Walmart + Target deduction management (non-negotiable).
• EDI Knowledge: Strong command of 810/820/850/852 retail transactions.
• Cash Application: Experience applying payments, resolving short-pays, and managing aging.
• Reconciliation: Ability to match POs, ASNs, BOLs, and receipts with precision.
• Communication: Strong written and verbal English skills; clear, proactive communicator.
• Cross-Functional Skills: Experience working with supply chain, 3PL, operations, and sales.
• Mindset: Persistent, analytical, detail-obsessed, and calm under pressure.
  

Bonus skills: 

• Familiarity with OTIF, routing guides, and ASN requirements
• Experience with ERP, SPS Commerce, NuOrder, or EDI platforms
• Experience presenting A/R metrics and insights

Diversity of experience is core to Oceans. You are expected to work inclusively with individuals from a variety of backgrounds, ensuring that both personal and collective dignity are supported.

During the interview process, you’ll have the opportunity to showcase your skills in the following areas:

• Retail A/R Leadership: How you’ve managed invoicing, EDI flows, and retailer compliance.
• Deduction Management: Examples of Walmart/Target deductions you resolved and recovered.
• Reconciliation: How you approach matching POs, ASNs, and shipping confirmations.
• Reporting: How you’ve tracked KPIs like DSO, aging, and deduction recovery.
• Cross-Functional Impact: How you’ve partnered with Ops/Supply Chain to prevent recurring retailer issues.
• Process Improvement: How you’ve improved A/R systems, SOPs, or workflows.

Role Specifications

This is a remote role, where you will be expected to work a split shift with some overlap with our client’s time zone. You will, however, be expected to be present for in-person training programs during your first 90 days with us. During the offer process, we’ll share more information about our benefits and compensation philosophy, considering both market trends and individual factors.

About Oceans

At Oceans, we build remote teams that connect the world’s top 1% of talent with visionary leaders. With us, you’re not just doing a job—you’re redefining your career with opportunities designed to unlock your potential. We welcome the chance to discuss the complementary parts of our business during your interview process and encourage questions about where we are and where we are going.